Transform your customer communication with a high-performance SaaS solution
As businesses strive to optimise their customer communication processes to meet changing customer expectations, the need for agile, user-friendly solutions has never been greater. Transitioning to a SaaS Customer Communication Management (CCM) solution is a game-changer for enterprises seeking to streamline operations, enhance user experience, and drive customer growth.
AI for Compliance: Safeguarding Healthcare Communications and Data
Healthcare organisations create and share staggering numbers of sensitive documents daily with patients, members, payors, caregivers and internal departments, including health records, billing stat
Prepare for New Digital Accessibility Standards
The year 2025 will bring new regulations that target digital accessibility. Is your organisation prepared?
Why document accessibility deserves your attention now
If you thought about document accessibility in the past but didn’t take action, it might be time to give it a second look.
Why 2025 Is the Year to Modernise Customer Communications with Quadient
Why 2025 Is the Year to Modernise Customer Communications with Quadient
Customer expectations have never been higher in the rapidly evolving digital age.
ROI: Measuring Metrics That Matter in Customer Communications
Metrics: The Strategic Compass for Business Success
Metrics serve as the compass guiding organisations towards their business goals.
Infosys Insurance Conclave 2024
Emily Wilhelm leads a discussion on innovation and enhancing customer experience in insurance, highlighting technology in driving advancements. Panelists, Karthik Palaswamy, Suhas Krishna, and Avi Greenfield, explore AI, potential and challenges of adopting these technologies responsibly.
Making every message count with accessibility
If you thought about document accessibility in the past but didn’t take any action, it might be time to give it a second look.
Finding the AI sweet spot for customer communications with the new EU AI Act
The European Union’s (EU) landmark AI Act, recently passed by the European Par