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Digital Transformation

Quadient Advances Leader Position on the Aspire CCM-CXM Leaderboard 2024 Q3

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Four Aspire 2024 Market Leader Badges against blue background with multi-colored light beams
Analyst Report
Match your unique CCM needs to technology providers with demonstrated excellence. Get Premium Access to the 2024 Q3 Aspire CCM-CXM Leaderboard to unlock detailed vendor scoring, exclusive analysis, and dynamic filters for all seven market segment grids!

Quadient Positions as a Leader on the SPARK Matrix for CCM for Fourth Year in a Row

Submitted by c.dodds on Tue, 02/27/2024 - 15:11
iPad displaying the 2024 SPARK Matrix for CCM against blue globe background

Quadient Retains Position as Technology Leader 

I am thrilled to share that Quadient, a leading provider of Customer Communication Management (CCM) solutions, has been

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Do Energy Suppliers Around the World Provide Their Customers a Positive CX Along the Customer Journey?

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Thumbnail of the IDC Energy Insights Worldwide Consumer Survey report against abstract background showing data analysis
Analyst Report
IDC surveyed 1,730 energy consumers worldwide to assess their satisfaction with energy suppliers' communications and interactions. Part 5 of the survey series examines how customers rank CX performance across various aspects of the customer journey.

Energy Customer Interactions and Communication Channel Preferences

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Thumbnail image of the IDC Energy Consumer Survey report against abstract data analysis background
Analyst Report
Unveil the consumer point of view on energy supplier interactions and leveraged channels in this IDC Survey report, which examines key findings from a survey of 1,730 energy customers around the world.

2023 Q4 Aspire CCM-CXM Leaderboard Updates

Submitted by jb.grossetti on Thu, 01/25/2024 - 21:25
Aspire Vendor-hosted SaaS CCM and AnyPrem CCM grids showing Quadient positioned as a Leader

The 2023 Q4 Aspire CCM-CXM Leaderboard updates recently went live, and I am proud to report that Quadient continue

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Quadient’s latest release of Inspire helps companies “Realise the Possible”

Submitted by n.vandermeer on Wed, 05/31/2023 - 14:00
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With 2023 dubbed “the year of uncertainty,” it is exciting to see Customer Experience Management (CXM) software like Quadient’s latest re

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SPARK Matrix™: Customer Communication Management, 2024

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2024 SPARK Matrix for CCM market positioning grid against blue globe background
Analyst Report
Quadient is proud to announce our position as Technology Leader on the 2024 SPARK Matrix™ for CCM, by Quadrant Knowledge Solutions. Explore the latest market trends, vendor rankings, and competitive analysis with complimentary report access.

The Ultimate Comparison of Cloud Migration Strategies: Pros and Cons

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Infographic
Migrating from your legacy technology to the cloud can transform your business. But what's the best strategy to make it happen? Use our infographic to discover the pros, cons, and ideal use cases for each cloud migration strategy.

How can CIOs drive innovation with MSPs?

Submitted by b.broom on Thu, 03/20/2025 - 18:15
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Do you know how much time your development team spends on maintenance? 50%? 65%? 80%?

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Overcoming CCM migration challenges with managed services

Submitted by b.broom on Fri, 03/21/2025 - 12:39
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Businesses typically migrate to a new Customer Communications Management (CCM) system every 15-20 years. In the years between migrations, many things can change.

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