What is CCM? A crash course for beginners
We all know that companies compete today based on customer experience.
Quadient Software Platform Maintains Leadership Position in Aspire Leaderboard
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, has been nam
Quadient and Plexus Tech collaborate to provide advanced technological solutions
Quadient, a global leader in customer-centric communication solutions, is pleased to announce its new partnership agreement with Plexus Tech, a prominent technology company specia
PacificSource Health Plans Elevates Member Communications with Quadient
Understanding changing ownership of CCM technology in CX-led organizations
As businesses become more CX-focused, modern tech must be met by new organizational structures. Discover how you can achieve Customer Experience Management (CXM) maturity by transferring communications ownership to those who know your customer journey best.
Banks failing to meet new Consumer Duty obligations when communicating with customers, Quadient and Signal research finds
The Financial Conduct Authority (FCA)’s New Consumer Duty demands that regulated industries enable consumers to make infor
Inspire Scaler – What’s in it for me
Find out how new Scaler features and enhancements simplify the user experience. Click here for more.
Are you ready to avoid a wave of Consumer Duty complaints? Our survey says…
The traditional model used to define a successful C-level executive is almost invariably counted in financial terms. How much revenue is the company making?
HM Document Solutions elevates CX and empowers end users with Quadient Inspire
HM Document Solutions (HMDS), a provider of end-to-end document and digital solutions to the healthcare industry, puts clients like Blue Cross Blue Shield and American Express first by providing a full capability of self-service with Quadient Inspire, a fully integrated, any-premise enterprise CCM solution.
PrintMail changed their business overnight with Quadient Inspire
PrintMail Solutions serves innovative communications solutions to its customers. PrintMail readily supports customers who want to receive their critical communications through various options, with the use of Quadient Inspire.