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Customer Experience

Quadient Announces over $12M Subscription-based Software Services Contract with Top 5 Global Health Insurance Company

Submitted by n.labia on Wed, 01/04/2023 - 08:45

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the largest contract f

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Ensuring long term podium success with Inspire

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Ensuring long term podium success with Inspire
Video
Learn how you can ensure long term podium success with Quadient Inspire

Innovation Day Sweden 2022

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Innovation Day on October 20, 2022, at the Grand Hotel, Stockholm (Sweden).
Video
Revive our Innovation Day on October 20, 2022, at the Grand Hotel, Stockholm (Sweden).

Quadient launches Parcel Pending smart lockers in Ireland to support on-going modernization of the residential property industry

Submitted by n.labia on Tue, 11/08/2022 - 11:10

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digit

  • Read more about Quadient launches Parcel Pending smart lockers in Ireland to support on-going modernization of the residential property industry

Guide to Winning CCM Contractual Compliance Audits

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legal contract displayed on iPad screen
Infographic
Your Customer Communications Management budget is likely facing new constraints, making unexpected billing from your CCM software vendor the last thing you need. Learn how to prevent and manage a contractual compliance audit to mitigate financial impact.

Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Communication Management

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Quadrant SPARK Matrix for CCM
Analyst Report
Quadient is proud to have been named a Leader in the SPARK Matrix: Customer Communication Management, 2021. Download a complimentary copy of the report here.

CCM’s essential role in the Asia Pacific CX ecosystem

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CCM’s essential role in the Asia Pacific CX ecosystem
White Paper
CCM is evolving from its modest roots as a standalone solution to a vital component of customer experience management. Click here to download our whitepaper to find out more.

Driving great customer experience: Three ways technology can help insurers overcome disruption

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:09
Driving great customer experience: Three ways technology can help insurers overcome disruption

Traditional insurers are currently battling against a triple threat.

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Don’t Sweat It: Quadient Inspire R14 Makes Connectivity and Scaling a Cinch

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:08
Digital icons floating in front of a computer and people working

Purchasing a new customer communications management (CCM) platform is stressful. A lot is riding on the decision.

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6 Customer Journey Mapping Best Practices

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:06
Business people meeting and brainstorming in an office. Use of sticky notes to post and share ideas

Done right, customer journey mapping is a powerful tool that has the ability to transform the customer experience.

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