Guest Blog: Quadient Inspire Days 2019
Three days of networking, education, with a little fun mixed in.
Guest Blog: The Simplest Solutions Tend To Be The Most Effective
Everyone in business has heard of the KISS method when faced with an issue. The problem is most don’t know how to actually Keep It Simple.
Welcome to our next chapter. Because connections matter.
As we all know, customer expectations continue to evolve to meet and match their always-on existence.
Quadient Inspire Days: 4 Tracks to Success
As a Services Delivery Partner, Macrosoft actively participated at the Quadient Inspire Days annual conference held in San Antonio, Texas.
How Insurance Companies Can Decide on Which CX Metrics to Use
Selecting and keeping track of the right Customer experience (CX) KPIs is important.
How to Deliver CX That Appeals to a Multi-Generational Customer Base: We Asked Experts From Around the World
Unless your business is focused on a specific age group, targeting one generation to the exclusion of others is not always a good strategy.
The Steps to Optimize CCM Projects Delivery to Market
The challenging part of any project is to map the step by step journey to its successful completion.
Relieve Compliance Stress: A Modern CCM Platform is Just the Medicine
Being a compliance officer is not for the faint of heart.