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What “The 2019 Aspire Leaderboard for CCM” means for you in 2024

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:21
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Despite starting this post by talking about GAAP accounting for software, I promise it will get less boring by the end.

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Quadient Named Overall Leader for Second Consecutive Year on the 2019 Aspire Leaderboard

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:18
Quadient Named Overall Leader for Second Consecutive Year on the 2019 Aspire Leaderboard

The results are in, and we are incredibly proud to have been recognized once again by Aspire Customer Communications Services as an

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Solving the Mystery: How Insurers Can Overcome Common Challenges of Implementing a Great CX Strategy

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:18
Solving the Mystery: How Insurers Can Overcome Common Challenges of Implementing a Great CX Strategy

According to a survey conducted by Forrester, and Heidrick & Struggles, 84% of Customer Experience (CX) pros said that their insurance firms place CX as a higher priority than

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Quadient Inspire: Tools to Help Customers Win

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:17
take away customer is paying with contactless payment at coffee shop

New Laws Create New Opportunities and Challenges

With the recent legalization of cannabis in Canada, all the major players were ready to attract customers with stunning l

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4 Strategic Trends to Adopt for Long-Term Customer Communications Success

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:05
Diverse group of 9 young people standing next to each other against a limestone brick wall using smartphones

When formulating or refining your organization’s customer communications strategy, it’s important to consider not only where the customer communications management (CCM) industry is today but also

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Why Direct Mail Works in the Digital Age

Submitted by l.morley on Wed, 11/02/2022 - 11:39
parcels transported through a conveyor belt

Businesses now have a range of electronic communications channels, so has digital superseded printed mail?

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