What “The 2019 Aspire Leaderboard for CCM” means for you in 2024

Despite starting this post by talking about GAAP accounting for software, I promise it will get less boring by the end.
Quadient Named Overall Leader for Second Consecutive Year on the 2019 Aspire Leaderboard
Solving the Mystery: How Insurers Can Overcome Common Challenges of Implementing a Great CX Strategy

According to a survey conducted by Forrester, and Heidrick & Struggles, 84% of Customer Experience (CX) pros said that their insurance firms place CX as a higher priority than
Quadient Inspire: Tools to Help Customers Win

New Laws Create New Opportunities and Challenges
With the recent legalization of cannabis in Canada, all the major players were ready to attract customers with stunning l
4 Strategic Trends to Adopt for Long-Term Customer Communications Success

When formulating or refining your organization’s customer communications strategy, it’s important to consider not only where the customer communications management (CCM) industry is today but also
Why Direct Mail Works in the Digital Age

Businesses now have a range of electronic communications channels, so has digital superseded printed mail?