ROI: Measuring Metrics That Matter in Customer Communications
Metrics: The Strategic Compass for Business Success
Metrics serve as the compass guiding organisations towards their business goals.
Inspire iForms: Data Sheet
Inspire iForms is a SaaS-based solution that transforms your forms into intelligent, interactive experiences that automate data collection, validation, and processing. Download the data sheet to learn more.
Inspire iForms
Inspire iForms helps you design, manage, and deliver dynamic forms that improve customer communications. Whether you're looking to streamline internal operations or elevate customer interactions, iForms offers a flexible, user-friendly solution. Download the brochure to learn more.
Break free from legacy systems to transform your customer communications
Inefficient operations, slow response times, and high maintenance costs can drag your business down. Don't let legacy CCM systems hold you back.
4 steps to successfully upgrade your Customer Communication Management (CCM) platform
Upgrading your Customer Communications Management (CCM) system is crucial for boosting efficiency and customer satisfaction.
Infosys Insurance Conclave 2024
Emily Wilhelm leads a discussion on innovation and enhancing customer experience in insurance, highlighting technology in driving advancements. Panelists, Karthik Palaswamy, Suhas Krishna, and Avi Greenfield, explore AI, potential and challenges of adopting these technologies responsibly.
Making every message count with accessibility
If you thought about document accessibility in the past but didn’t take any action, it might be time to give it a second look.
Finding the AI sweet spot for customer communications with the new EU AI Act
The European Union’s (EU) landmark AI Act, recently passed by the European Par
Hilti leverages Quadient’s Customer Journey Mapping for exceptional customer experiences
Hilti’s CX team turned to Quadient® CJM to create detailed customer journey maps and discover pain points along the journey. Read the case study to learn more.