Customer retention: How insurers can reduce churn with smarter communications

Out of all sectors, insurance companies rank second for the highest churn rates in the UK, with a recent report from UK CallMiner Index revealing 24% of consumers switched providers in
How Customer Experience Gets Overlooked in Analyst Reports
Quadient Ranked as an Overall Leader in 2020 Aspire Leaderboard for Customer Communications for Third Consecutive Year
Novarica Names Quadient as a Dominant Provider of Customer Communications Systems
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical chan
Quadient Continues CCM Expansion into the Utilities Market with Chuo Electric Power in Japan
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Chuo Electric Power, Japan’s top market share provid
Quadient Enhances its Flagship Customer Communications Management Solution, Quadient® Inspire, with New Functionalities
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the general availability of Quadient Inspire R14, the most fea
DocVentive Joins Quadient Partner Advantage Program
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that DocVentive, an industry authority in document automation
Quadient Cited in Analyst Report as Only Customer Communications Management Vendor Providing Customer Journey Mapping
Paris — Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that it is included in Ovum’s report
EMC Insurance Selects Quadient to Deliver an Omnichannel Customer Experience with More Consistent, Compliant Communications
Milford, Connecticut — Quadient, a leader in business solutions for meaningful customer connections through digital and physical channels, announced today that EMC Insurance Compan
Quadient Places Second In Annual Ranking of French Software Horizontal Publishers for Second Year in a Row
Paris — Quadient (formerly Neopost), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that for two conse