The Consumer Duty 2.0 Report
The Consumer Duty is a new set of rules from the Financial Conduct Authority (FCA) that sets the standard of care that firms should give to customers in retail financial markets. Download Quadient's Consumer Duty Report 2.0 to find out more.
Quadient 2022 Experience Partner Awards
During our annual user conference, Inspire Days Americas (Orlando) and Inspire Days Europe (London), we had the privilege of hosting Quadient's CX Transformers Awards ceremony to honour customer ex
Rethinking the path to compliance: the FCA's new Consumer Duty
For years, companies across the world have been adding customer-first messages to their official mission statements and strategies.