Understanding changing ownership of CCM technology in CX-led organizations
As businesses become more CX-focused, modern tech must be met by new organizational structures. Discover how you can achieve Customer Experience Management (CXM) maturity by transferring communications ownership to those who know your customer journey best.
10 Documents Property Managers Should Automate Today
From finance to manufacturing to property management, every industry wants to automate the tedious and laborious parts of their work.
The Consumer Duty 2.0 Report
The Consumer Duty is a new set of rules from the Financial Conduct Authority (FCA) that sets the standard of care that firms should give to customers in retail financial markets. Download Quadient's Consumer Duty Report 2.0 to find out more.
Are you ready to avoid a wave of Consumer Duty complaints? Our survey says…
The traditional model used to define a successful C-level executive is almost invariably counted in financial terms. How much revenue is the company making?
HM Document Solutions elevates CX and empowers end users with Quadient Inspire
HM Document Solutions (HMDS), a provider of end-to-end document and digital solutions to the healthcare industry, puts clients like Blue Cross Blue Shield and American Express first by providing a full capability of self-service with Quadient Inspire, a fully integrated, any-premise enterprise CCM solution.
PrintMail changed their business overnight with Quadient Inspire
PrintMail Solutions serves innovative communications solutions to its customers. PrintMail readily supports customers who want to receive their critical communications through various options, with the use of Quadient Inspire.
How property managers are optimising communications through document automation
Documentation doesn’t have the best reputation in business – rarely do people enjoy documentation.
The Legal & General digital transformation journey
Inspire in action: The Legal & General digital transformation journey with Harriet Moore, Head of Customer Communications
Quadient 2022 Experience Partner Awards
During our annual user conference, Inspire Days Americas (Orlando) and Inspire Days Europe (London), we had the privilege of hosting Quadient's CX Transformers Awards ceremony to honour customer ex