Document Output Management

In this report, we explore how SMBs are adapting as well as reaping the benefits of automating document processes and outbound communications.

Bright Seeds wanted to reduce time spent preparing high-volume customer mailings while retaining a professional, personalised service. They turned to Quadient's Impress Distribute for printing, collating, and sending mail, and saw their mailing time slashed to 1-2 hours from 2-3 days, costs saved, payments received sooner, and employee morale boosted.

Take a look at this case study to find out how the ONTO Group was able to automate their communications to parents using Quadient Impress.

Learn how document automation improves document integrity and security and leads to a better relationship with your customers.

Learn how to accelerate and optimize your outbound mailing processes with an integrated, easily configurable document automation solution. Download the brochure to learn more. 

Learn how to eliminate time-consuming manual processes, accelerate document workflow, and devote skilled employees to higher value tasks by watching our Impress Automate Video.

Tallaght Hospital sought to streamline their mail and document processes that would improve the way that the clerical teams in the hospital print, pack, and dispatch their mail items. With Quadient’s DS-75i folder inserter and powerful document output management software, Quadient Impress, Tallaght Hospital was able to establish a centralised mail function and gain substantial benefits and savings each year.

RowCal was challenged in getting mandatory communications out to homeowners in a timely and compliant manner due to outdated tools and cumbersome manual processes that were familiar only to a few staffers. After a lengthy search, RowCal selected Quadient Impress to optimise their mailing process. RowCal was able to empower their employees with Impress to manage mailings of welcome letters, meeting notices, and association updates by themselves, resolve any potential issues and meet all mandatory deadlines. Employees take under 30 seconds to process their mailings with Impress, and then the Impress Distribute module takes one to three days to prep physical mail for the post office, compared to their previous service, which took as long as two weeks.

The Norwegian Engineers and Managers Association, the FLT, is a trade union that represents civil engineers, technicians, middle managers and company leaders in Norway. The FLT, handles around 5,000 mail pieces each month and during busy periods this figure can grow to almost 20,000. Thanks to Quadient Impress, the association now spends less time on manual tasks and more time looking after their members.