Singlife taps on Quadient Inspire Journey for a holistic view of their customer engagement efforts
Singlife determined that customer experience is a vital differentiation factor for its business and selected Quadient Inspire Journey to create an integrated view of their customer engagement for identifying and rectifying pain points and processes and seeing ‘blind spots’ across the journey, all to elevate the customer experience.
How Inspire Digital Vault transforms document management for a leading Nordic energy company
A Nordic energy company boosted efficiency & compliance with Quadient's Inspire Digital Vault, streamlining document management & retrieval.
Eclipse Group elevates Customer Communication processes with CCM as a service solution powered by Quadient Inspire technology
Eclipse Group, based in The Netherlands, provides Customer Communication Management (CCM) Hosted Managed Services. Leveraging Quadient Inspire Flex technology, Eclipse has developed a reliable and scalable CCM as a Service (CCMaaS) solution designed to streamline and enhance customer communication processes.
Healthcare provider speeds up invoicing and supports agile working with Quadient Impress
In 2023, a healthcare provider improved its invoicing by adopting Quadient Impress, streamlining processes for its remote billing team. The new system reduced manual work, enabled email invoicing, sped up payments, and supported agile working. It also improved customer service, reduced paper use, and provided better visibility into the invoicing process.
Savile Row Tailor Elevates Invoice Processing with Quadient Accounts Payable Automation
A renowned Savile Row tailor improved invoice processing by implementing Quadient's AP automation. This eliminated manual tasks, reduced errors, and boosted efficiency. The solution enhanced visibility, accountability, and compliance, allowing the tailor to save time and focus on employee upskilling and process improvement.
Quadient Inspire Evolve revolutionises workload management for Doctricks
Facing challenges with aging components of their dtCloud platform and increasing inquiries about the future of existing Customer Communications Management (CCM) products, Doctricks was at risk of losing long-term professional services customers. Doctricks selected Quadient's Inspire Evolve to revolutionise its business operations, notably reducing the workload associated with patching, updates, monitoring, and security, freeing up time to focus on crafting quality communications for enhanced customer experiences.
Property Management Company slashes invoicing time with Quadient Impress Distribute
A residential property management company that manages 90 apartment blocks, residential estates, and multi-functional developments for over 1,700 residents has efficiently managed high-volume resident communications using with Quadient Impress Distribute. The company sends out over 15,000 mailings a year, which includes invoices, letters, and other documents.
UK Police Force optimises outbound mailing processes with Quadient Impress Distribute
A UK police force optimised its outbound mailing process with Quadient Impress Distribute, reducing admin time from two hours to 15 minutes daily. This transition allowed staff to focus more on case handling and prosecutions.
Goldcrop simplifies outbound invoices and statements with Quadient Impress
Goldcrop, a specialist seed supplier, partnered with Quadient to automate and simplify their outbound invoice and statement processes. Using Quadient Impress, Goldcrop reduced manual tasks and streamlined operations, cutting process time from hours to minutes. This transformation decreased administrative burdens and enabled hybrid working for employees.
OneSpan gains unparalleled visibility across AR reporting and collections with Quadient AR
Quadient AR helped OneSpan gain visibility into their collections and improved overall AR efficiency, reducing DSO by at least 13 days. Read their story.