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Customer Experience

Evolving Customer Communications to the Cloud

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Thumbnail of white paper: Evolving Customer Communications to the Cloud
White Paper
Cloud-based SaaS solutions have taken the CCM market by storm, with many organisations making the switch. The decision to move to the cloud is one that must be carefully considered though. This white paper takes you through key considerations to help determine your cloud readiness.

12 RFP answers you need before signing your SaaS CCM contract

Submitted by h.tsang@quadient.com on Wed, 09/22/2021 - 14:18
senior businessman signing document

You’re overhauling CCM, investing in customer communications solutions to transfo

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Simplify customer communications: Replacing manual quality control checks with automation

Submitted by c.dodds on Tue, 11/01/2022 - 17:36
content review checklist on laptop screen

We’ve all been in a situation where our amazing idea is delayed because IT needs a little longer than we had hoped to make the bits and bytes work the way we’ve asked.

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Quadient Managed Services (QMS)

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Thumbnail of Quadient Managed Services brochure
Brochure
Quadient Managed Services (QMS) bundles all aspects of Inspire Flex CCM cloud deployment, hosting, infrastructure, and application management into a flat annual fee as an end-to-end service that lowers operating costs and frees your IT team.

Santa's secret for success

Submitted by c.dodds on Tue, 12/12/2023 - 17:00
Santa's elves using Quadient iForms to capture Christmas gift wishes

Imagine being one of the most famous holiday figures in the world, responsible for bringing joy to millions of children (and let's be honest, adults too) in just one night.  In th

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The Role of AI in Customer Experience

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Insurance Innovators Summit 2023: Quadient Interview
Video
Nick Emmanuel from Quadient discusses AI's role in enhancing the insurance customer experience at the London Insurance Innovators Summit. AI's potential for personalised service and addressing communication challenges are key topics in the interview.

Quadient + Espire: Powering your ambitious CX goals with seamless customer communications

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Quadient + Espire: Powering your ambitious CX goals with seamless customer communications
Webinar
Unlock the Power of Customer Communications Management (CCM) - Overcome challenges, enhance customer experiences, and drive business growth with insights from industry experts. Watch the on-demand panel discussion for free.

Should I Stay, or Should I Go? Guidance for Those at a Crossroads with their Legacy CCM

Submitted by n.vandermeer on Mon, 11/06/2023 - 12:06
businessman standing at a crossroads, making a difficult decision

"Should I stay, or should I go?" 

Now that I have you humming that iconic song by The Clash…let’s talk softwa

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SOGICA sets itself apart with great CX powered by Quadient Inspire

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SOGICA video testimonial
Video
SOGICA, serving upwards of 250 clients, has been relying on Quadient Inspire for flexibility, scalability, and intricacy in its document composition and production.

Adare stays ahead of CX advancements with Quadient Inspire

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Adare video
Video
Adare SEC is one of the largest customer experience solutions providers in the UK. With increasing demand for digital customer experiences, Adare is redirecting its business towards a digital future with the help of Quadient Inspire.  

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