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Customer Experience

8.5 Million UK Households Impacted as Internet Problems Disrupt Work or Personal Life During Lockdown, Research Reveals

Submitted by r.couturier on Tue, 06/28/2022 - 16:06

8.5 million UK households [1] suffered work, schooling or entertainment disruption, or were cut off from their fami

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Is Your Customer Experience Built to Scale?

Submitted by r.daleman on Tue, 06/28/2022 - 15:43
Wide angle view of sandstone formations in an Arizona canyon

The latest release of our customer communications management platform – Inspire – enables greater automation and simpler configuration 

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Three steps to better customer relations

Submitted by r.daleman on Tue, 06/28/2022 - 12:42
Three steps to better customer relations

Strong customer relationships are built on thoughtful, ongoing communication.

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Key Insights from Macrosoft’s 2022 CCM Industry Trends Survey

Submitted by l.morley on Thu, 11/03/2022 - 21:09
three customer support operators working in front of a row of computers

As a leading solution and service provider in the Customer Communications Management (CCM) market, Quadient Inspire's largest implementation and delivery partner - 

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Daylight and Quadient Announce Partnership to Enhance Customer Satisfaction and Loyalty and Advance Digital Transformation

Submitted by h.tsang@quadient.com on Tue, 06/21/2022 - 16:13

This press release was originally published by Daylight Automation.

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Quadient Reaches Milestone of 12,000 Global Customers for Cloud Software Solutions

Submitted by h.tsang@quadient.com on Tue, 06/14/2022 - 12:44

Quadient, a leader in helping bu

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Customer Experience—the Most Common Phrase in IDC MarketScape Cloud CCM 2022

Submitted by d.baynes on Mon, 06/06/2022 - 22:07
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Following Tami May’s initial blog about the

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Quadient Named a Leader in IDC MarketScape for Cloud Customer Communications Management

Submitted by n.matos on Thu, 06/02/2022 - 17:16

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Quadient was named a leader i

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Quadient Named an IDC MarketScape Cloud Customer Communications Management Leader

Submitted by n.matos on Wed, 06/01/2022 - 22:11
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A Personal Note from Quadient's Sr.

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IDC MarketScape: Worldwide Cloud CCM Applications 2022 Assessment

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Thumbnail of the IDC MarketScape for Cloud CCM 2022 on white abstract background
Analyst Report
Get complimentary access to the highly anticipated IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment, a report that provides a 360-degree view of vendor capabilities, strategies and market share.

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