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Customer Experience

Urgent update for 2024: Essential email security practices for compliance

Submitted by n.vandermeer on Thu, 01/25/2024 - 10:31
image of a man in front of a computer with danger and warning symbols

As we enter 2024, the email landscape is undergoing significant transformations, making it crucial for senders to adapt to new security requirements swiftly.

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Transforming member communication: Addressing challenges and solutions for Building Societies

Submitted by c.dodds on Tue, 01/16/2024 - 14:45
Addressing Challenges and Solutions for Building Societies

In a financial landscape where cutting costs to maintain a positive jaws ratio and embracing digital transformation is the norm, what happens when you're different from your typical financial insti

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Journey Mapping Has Evolved. Are You Keeping Up?

Submitted by h.tsang@quadient.com on Wed, 09/22/2021 - 14:02
One yellow boat leaving the course of the rest of the white boats

The path in which customers engage with companies is no longer a linear one —it’s constantly changing.

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Quadient utilises its own CXM portfolio to win over talent

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Happy business colleagues in modern office talking and using tablet
Case Study
Download this case study to learn more about Inspire Evolve, Quadient's own industry-leading customer experience management portfolio.

12 RFP answers you need before signing your SaaS CCM contract

Submitted by h.tsang@quadient.com on Wed, 09/22/2021 - 14:18
senior businessman signing document

You’re overhauling CCM, investing in customer communications solutions to transfo

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BPS (SUISSE) delivers more efficient customer communications with Quadient

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man working on his laptop in an office standig up
Case Study
BPS (SUISSE) wanted to reduce processing times and costs while increasing the quality and accuracy of document design and content for customer communications. Download the full case study.

Santa's secret for success

Submitted by c.dodds on Tue, 12/12/2023 - 17:00
Santa's elves using Quadient iForms to capture Christmas gift wishes

Imagine being one of the most famous holiday figures in the world, responsible for bringing joy to millions of children (and let's be honest, adults too) in just one night.  In th

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The Role of AI in Customer Experience

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Insurance Innovators Summit 2023: Quadient Interview
Video
Nick Emmanuel from Quadient discusses AI's role in enhancing the insurance customer experience at the London Insurance Innovators Summit. AI's potential for personalised service and addressing communication challenges are key topics in the interview.

Quadient + Espire: Powering your ambitious CX goals with seamless customer communications

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Quadient + Espire: Powering your ambitious CX goals with seamless customer communications
Webinar
Unlock the Power of Customer Communications Management (CCM) - Overcome challenges, enhance customer experiences, and drive business growth with insights from industry experts. Watch the on-demand panel discussion for free.

SOGICA sets itself apart with great CX powered by Quadient Inspire

  • Read more about SOGICA sets itself apart with great CX powered by Quadient Inspire
SOGICA video testimonial
Video
SOGICA, serving upwards of 250 clients, has been relying on Quadient Inspire for flexibility, scalability, and intricacy in its document composition and production.

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