While some customers still prefer paper documents, a growing number are choosing the convenience and flexibility of digital delivery. Despite this increasing trend, many organisations still rely on paper-based communications because “that’s how we’ve always done it.”
But how do you manage differing customer preferences when some want paper documents, some want digital, and some want both? And how do you easily migrate customers to paperless channels? Quadient Impress is all you need.
By digitising your mail process, you’ll gain a full range of benefits to help you manage outgoing documents, including more time to focus on higher-value tasks. Speed up the delivery process, reduce costs, and create a more personalised customer experience with Quadient Impress. Watch the video to learn more.
