About Inspire Interactive

Give business users flexible, real-time content control

A part of the Inspire Flex offering, Inspire Interactive is a web-based editing interface built for business users and customer-facing staff. Business users can leverage the Inspire Interactive interface directly through their web browser to make content changes to communication templates—without any assistance from IT.

From small teams to contact centers with thousands of users, the intuitive user interface and support of multiple languages allow for seamless adoption. Users can browse a gallery of approved templates, select the template that they need, and edit content blocks to create communications for small batch or high-volume production.

Author and manage communications content

• Manage content and personalisation rules
• Open up content to subject matter experts 
• Remove the cost and delay of requesting updates from IT

Stay compliant with flexible workflows

• Configure approval workflows for multi-level sign-off
• Lock down regulatory language to ensure compliance

Connect communications to business processes

• Make it easy for front-office staff to connect with customers in-the-moment
• Guide front-office staff through communications creation, personalisation, and delivery

Download the Inspire Interactive brochure to learn more.