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Introduction
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Efficiency is the cornerstone of success in the ever-evolving landscape of modern business.  Amidst the myriad operational challenges, manual invoice processing is typically a laborious and error-prone business process.  However, invoice processing automation has revolutionised financial operations, providing businesses with a more streamlined and efficient approach. 

In this article, we’ll explore the transformative power of automated invoice processing software.  We’ll discuss the hurdles posed by manual processes, the features of automated invoice processing software, and the advantages it brings. 

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Definition of automated invoice processing
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Automated invoice processing refers to the use of software to streamline the handling and processing of invoices. This technology automates repetitive tasks, such as data entry and validation. It also eliminates the need for manual intervention in invoice processing workflows.  This not only saves time and reduces errors but also improves the overall efficiency of the financial operations.

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Challenges with manual processes
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Manually processing invoices poses numerous challenges, such as:

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  • Manual data entry

Manual invoice processing presents a host of challenges for AP professionals, including the need to handle invoices in multiple formats such as hard copies, emails, word documents, pdfs, etc. This leads to time-consuming data entry, which is prone to errors. Typos, transposition errors, and other mistakes can occur when invoice data is manually entered into financial systems. According to our State of Accounts Payable Today whitepaper, an astounding 88% of finance professionals identify manual data entry as the primary cause of payment errors.

  • Human error

 Human error is another significant challenge associated with manual invoice processing. Even with experienced AP staff, mistakes can happen. An oversight in entering invoice amounts, incorrect coding, or missed payment terms can result in payment delays, disputes, and strained vendor relationships.

  • Time-intensive

Manual invoice processes are time intensive. Today, fewer than 15% of companies process invoices in less than three days. Staff members must dedicate valuable hours to data entry, validation, and invoice matching with purchase orders or contracts. Hours that could be spent on higher-value activities for your company.  

  • Costly process

Manual invoice processing can be lengthy and involve several steps. Each step in the process requires time and resources, which translates into a material cost for the business. These costs can significantly increase for businesses with a higher volume of invoices. According to a report by Levvel Research, the cost of processing an invoice manually is £15 on average, compared to just £2.36 per invoice with an automated system.

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Overview of automated invoice processing software
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Automated invoice processing software offers a comprehensive solution to address the challenges of manual processes. This software leverages advanced technologies such as optical character recognition (OCR), machine learning (ML), and artificial intelligence (AI) to automate the extraction and validation of data from invoices.

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Features of automated invoice processing software
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Here are some key features to look for in your ideal AP automation software solution:

  • Full automation

The ideal AP automation solution should automate the entire invoice processing workflow, from receipt to payment. This includes capturing invoices, matching them to purchase orders, routing them for approval, and remitting payment. Automating the end-to-end cycle will ensure information continuity and connected processes. 

  • Invoice data capture

One key feature of automated invoice processing software is its ability to accurately capture data from invoices in various formats, including email and paper. Thanks to OCR technology, the software scans invoices and accurately extracts relevant data such as vendor details, invoice numbers, payment terms, and line-item details. This eliminates the need for manual data entry and reduces the risk of errors.

  • Intelligent workflow automation

Invest in a solution that offers customisable workflow automation capabilities. This allows you to define rules and conditions for different invoice types, enabling automated routing, approval escalation, and exception handling.

  • Integration capabilities 

Integration capabilities are another crucial aspect of invoice automation software. Ensure that the AP automation software you choose seamlessly integrates with your existing accounting software or enterprise resource planning (ERP) system. This integration streamlines the flow of information between different platforms, enhancing efficiency and data accuracy. 

  • Security and data protection

Security and data protection are paramount in invoice processing. Automated invoice processing software provides robust security measures to safeguard sensitive financial information. Data encryption, role-based access controls, and audit trails ensure that confidential data is protected from unauthorised access or tampering.

  • Electronic payments

Implement a solution that supports electronic payment options, such as ACH transfers, virtual credit cards, or e-cheques. Electronic payments reduce manual handling, enhance security, and expedite the payment process.

  • Analytics and reporting

The software should offer robust reporting and analytics functionalities, providing valuable insights into your accounts payable processes. This helps identify bottlenecks, track key performance indicators, and make data-driven decisions for process optimisation.

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Advantages of automated invoice processing
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Implementing automated invoice processing software offers numerous advantages for businesses.

  • Improved cash flow and reduced payment processing time

Improved cash flow and reduced payment processing time are significant benefits of AP automation. By eliminating inefficient processes and reducing the time spent on invoice handling, businesses can accelerate payment cycles. This not only improves cash flow but also enhances relationships with suppliers by ensuring timely payments.

  • Reduction in late payments and costly errors

Another advantage of automated invoice processing is a reduction in late payments and costly errors. The accuracy of data extraction and validation minimises errors, such as duplicate payments or incorrect payment amounts. With a reduction in costly errors and late payments, businesses can preserve their financial resources and maintain positive vendor relationships.

  • Streamlining the payable processes

Streamlining the payable processes is a key outcome of automation. Automated invoice processing software enables efficient routing and approval workflows, reducing bottlenecks and improving overall process visibility. This enables businesses to focus on exception handling and resolution rather than mundane tasks. 

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Implementation of automated invoice processing software
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Implementing automated invoice processing software involves several steps. 

First, businesses need to evaluate their current invoice processing workflows and identify pain points. This assessment helps in selecting the most suitable software solution that aligns with the organisation's unique requirements.

Once a solution is chosen, integration with existing financial systems should be considered. Collaboration with IT teams or software vendors ensures a seamless integration process, enabling data synchronisation and efficient workflow management.

Training and change management are vital aspects of successful implementation. Staff members need to be trained on how to use the software effectively and understand the benefits it brings. Change management initiatives, such as communication and support, help employees adapt to the new automated processes and embrace the technology.

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Conclusion
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Automated invoice processing software revolutionises financial operations for businesses, offering a range of benefits such as task automation, error reduction, and increased productivity. By harnessing the power of this technology, organisations can enhance cash flow, minimise costly mistakes, and streamline their payment procedures. The software's integration capabilities and robust security measures further enhance its effectiveness. Embracing automation in invoice processing is a strategic decision that enables businesses to achieve optimal efficiency and maintain a competitive edge in today's dynamic business environment.

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