
Intelligent Document Capture
Scan, extract, classify
Scanning paper documents to easily stored digital files is just the start of the journey to automated document processing. Our software can capture data from forms, correspondence and screens with built-in validation:
- Optical character recognition automates manual keying and avoids human errors
- Support a mobile workforce by utilising mobile data capture. Use a smart phone to digitise paper information, make payments from scanned data, deposit cheques
- Outsource scanning with our bureau service
Electronic Records and Document Management
Track, store and archive documents
Managing digital documents is so much quicker, easier and more accurate. Our document management system helps you manage, share, store and retrieve documents:
- improve operational efficiency with quicker searches
- share easily with on-line distribution to remote teams, with multiple access
- ensure compliance and reduce risk of keying or filing errors
- reduce file storage space in offices or desks


Process Automation and Robotics
Improve efficiency in repetitive tasks
Our process automation software helps test and inspect workflows. Robotic process automation (RPA) has a track record of efficiency gains in repetitive tasks such as financial transactions, claims management, account opening, customer service:
- Cut operating costs by up to 90%, save effort on data processing tasks that can be 30% of operational time
- Automate 70-80% rules-based processes through configurable, customisable robots giving 30-200% potential Year 1 ROI
Process Intelligence and Analytics
Improve process visibility
Process Intelligence and analytics software automates insight gathering, So all your key data are in one place and employees are empowered with timely data for analysis:
- Right Data, Right Time - base strategic decisions on real-time metrics
- Track progress of digitisation projects against business goals
- Place predefined alerts and fixes to critical bottlenecks before negative impacts on customers and clients
- Monitor team and individual efficiencies, see process impacts across systems, departments and offices


Electronic Document Management
Efficiently digitises and captures data
Automated mailroom solutions eliminate the cost and time delay associated with traditional paper routing. Your key mail items are converted into a digital format, classified by type and then content is automatically extracted. Work items can then be routed, prioritised and escalated automatically based on your business rules so your teams quickly receive in prioritised order only the information which is relevant to them.