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Content

Transform CX in hours

Accelerate your transformation within hours with cloud-based communications.

Own design and delivery

Empower business users to design human-centric content that engages.

Improve agility

Minimise reliance upon IT, and costly on-premise implementation.

Inspire Evolve: the new standard for cloud communications


Inspire Evolve is a high-performance, SaaS customer communications management solution from Quadient - the world's most trusted CCM solution provider. Inspire Evolve is born from Quadient’s award-winning flagship CCM solution, Inspire Flex, to align with the needs of today’s agile line of business leaders.  

Inspire Evolve integrates four components – content author, front office, generate and archive - in a centralised hub within the Quadient Cloud to deliver a seamless experience for your communications teams. Empower teams with the ability to design and deliver secure, personalised digital communications – all with minimal IT strain.

With Inspire Evolve, you can:

Transform in record time


Accelerate your transformation within hours and engage your customers for swift success in today’s market. Inspire Evolve extends the power of your core systems, easily integrating and streamlining existing technology with minimal implementation lead times.  


Want to know how it works?
See for yourself. Check out this infographic that explains it all.

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Quadient Evolve Omnichannel

Send scalable communications on a cloud platform built for volume and compliance


Achieve agility by enabling business users to control branding and content design, as well as in-the-moment personalised edits, while maintaining pre-approved regulatory and legal parameters to keep all communications compliant.   

Communications as a Service (CaaS) will disrupt the CCM industry.
Find out how in this Aspire white paper.

Reduce costs and resources tied to software maintenance


Safely design multichannel communications that are maintained by your lines of business, giving them control of the branding, content, and personalisation rules. Hosting within the Quadient Cloud ensures that complex recurring software upgrade costs are consigned to history, releasing key IT resources to support your wider transformation programs.

What will customer communications look like in 2025? 

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Safely and securely connect in-the-moment


The on-demand service guarantees that your customers receive a personalised message at any time of the day or night, with speed and reliability. Requests for multiple communications can be handled with industry-leading speed and performance by the batch service.

Effortless compliance and data security with Inspire Digital Vault


Inspire Digital Vault, an add-on to Inspire Evolve, helps you maintain compliance with regulations like GDPR and increase business user efficiency. It automates the production, delivery, and archiving of compliant documents, reducing the risks of manual errors and helping businesses avoid costly compliance issues.

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Leader on the Aspire SaaS CCM Leaderboard Grid

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Aspire 2024 Vendor Hosted SaaS CCM Leader

Positioned as a Leader on the Aspire SaaS CCM Market Segment Grid, leading in Europe and globally with Omnichannel Orchestration.

Named an IDC MarketScape ADG and CCM Leader

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2024 IDC MarketScape for Worldwide Automated Document Generation and CCM

Named a Leader in the IDC MarketScape for Worldwide Automated Document Generation and Customer Communication Management 2024.

Script Source

Quadient is making great strides in automation and artificial intelligence integration while focusing on platform migration and digital transformation. Early in 2024, Quadient introduced AI co-pilot capabilities with a “bring your own” model that prioritizes AI safety in Inspire Evolve. It is also adding further conversion accelerators for competitive solutions and streamlining migration processes through tools like InspireXpress.

—Kaspar Roos
Founder & CEO, Aspire Customer Communications Services

With significant investment and projected economic impact, businesses must adopt AI-driven strategies to remain competitive and meet evolving customer expectations. GenAI's rise is transforming customer communications, driving personalized, AI-assisted experiences that are essential for competitive, cost-efficient future interactions.

—Marci Maddox
VP, Digital Experience Strategies, IDC

Making a communications change using traditional IT models takes, on average, two or three months, but a cloud-based platform underpinned by smart content and intelligent approval workflows enables business users to make changes themselves and can significantly shorten cycle times, in some instances, making changes virtually in an instant.

—Kaspar Roos
Founder & CEO, Aspire Customer Communication Services
 

Related solutions

Inspire Flex

The only fully integrated, any-premise enterprise CCM solution.

Learn more

Inspire Journey

Map, automate and orchestrate exceptional customer experiences.

Learn more

Inspire Digital Vault

Effortless compliance and accessibility in document management.

Learn more

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Transform your customer experience overnight with a high-performance, SaaS customer communications solution from the world's most trusted CCM provider.

Empower teams with the ability to design and deliver secure, personalised digital communications – all with minimal IT strain.

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