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Make collections smoother for your business and customers

Collections Workflows

Quadient AR’s automated collections workflows and global rules are highly configurable, enabling you to deliver strategic and successful AR communications.

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Reduce outstanding debt with an automated debt collection process

Enhance your collection workflows when you integrate Quadient AR collections workflow software and debt collection software with your UK business accounting software. AR automation streamlines your entire collection process, from initial reminders to escalated actions, reducing manual intervention. 

By automating your follow-ups and reminders, it ensures consistent and timely communication with debtors. Additionally, debt collection software aids in prioritising accounts and tracking progress, optimising efficiency. This cohesive approach minimises delays and maximises recovery rates, resulting in a more effective and streamlined collection workflow.

Improve Control

Create, edit and personalise communications strategies for each customer segment from within the Quadient AR platform, without needing to involve your IT team (or ours). Flex your workflows at pace as your business changes or your customer base grows.

Tailor Communications

Build unlimited global rules to trigger automated actions based on conditions; for example, you could set up a rule that emails a customer reminder when an invoice becomes 30 days overdue or drop a customer into a new workflow if their credit score decreases.

Read more about credit management

Optimise Customer Experience

Global rules can pull customers out of a workflow if they no longer meet conditions; for example, they can be removed from a payment reminder workflow if the system has logged their payment. This prevents overcommunication. 

Improve your debt management by reducing manual processes

Revolutionise your debt collection by modernising your collections processes with AR automation. It eliminates manual tasks, expediting the debt collection process and improving cash flow. Automation enhances debt management by streamlining your business processes, automation increases efficiency, enabling your business to prioritise and manage debts effectively. Quadient AR automation optimises your debt collection process, leading to improved recovery rates and a healthier financial ecosystem for sustained business growth.

ServiceRocket

The consistency of how the business is running, knowing nothing is falling through the cracks...as a CEO that's priceless. I know that we have a world-class workflow and receivables operation because we have Quadient AR.

Rob Castaneda
CEO

Featured resources

The Accounts Receivable Collections Playbook

Ever wish your customers paid on time? This playbook shares all the secrets we’ve gathered in helping our customers get paid faster. Discover the 3 proven AR workflows that will speed up your collections.

The Ultimate AR Email Template Kit

Our Ultimate AR Template Kit contains over 20 customer-friendly emails for every AR touchpoint. Use this template toolkit as a foundation to build your best-in-class automated Accounts Receivable communications workflow. 

How To Write An Effective Dunning Letter

Creating effective dunning letters is an essential part of succeeding in ensuring that your company gets the money it is owed while maintaining the valuable relationships you have cultivated. Using YayPay can simplify the process.

 

Quadient accounts receivable automation FAQs

What key collection and accounts receivable metrics are provided by Quadient AR?

What is a collections workflow?

Can we integrate into an ERP or billing solution that is not currently supported by YayPay?

Does Quadient AR integrate into my ERP to pull the invoice, billing, and vendor contact details? What is that data used for?

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