Today's customers want choice
As communication channels expand and evolve, so do customers' expectations. Quadient Impress lets your customers choose how they receive their communication—whether print or digital. In a single solution, you can manage both print and digital communications so your customers can receive paper-based or paperless communications. Quadient Impress makes it easy-peasy for you to meet customer preferences.
Maximize the impact of each customer communication
Implementing digital delivery can help your business modernize customer communications and gain a competitive edge. Manage both physical and digital mail depending on what mix makes the most sense for your business and your customers’ channel preferences. Quadient Impress is an easy-to-implement solution that lets you send customer communications through print or digital channels, including a secure, branded portal, email, or text.
Blend your hardware with software for full automation
Impress can be integrated with your folder inserter for complete control over your mail processes. Automate the entire mail prep process, reduce errors, and send out communications quickly and securely. Impress is a user-friendly, cloud-based platform that can be paired with your folder inserter to verify, in real-time, that each mail piece in a job has been completed.
Evolve to multi-channel delivery
Quadient Impress allows you to prepare and send communications via different channels according to your customer's needs and preferences (print, digital, or both). Documents sent through Impress are automatically stored for easy retrieval, allowing your customers to self-serve and get answers faster than waiting on hold for customer service.
Track paper-based document delivery to ensure essential communications reach their intended recipient promptly and know when digital documents have been opened and read. Impress also offers customization features so you can match your company’s branding.
Transitioning to digital delivery is important to remaining competitive and meeting client expectations.