Knoxville Utilities Board Improves Customer Experience by Using Quadient Inspire to Redesign Monthly Bill
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the Knoxville Utilities Board (KUB) is us
Quadient Obtains ISS ESG’s “Prime” Recognition for Its Commitment to Corporate Social Responsibility
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that it has once again achieved “Prime”
A Message From our Chief Solution Officer, CXM Amid the COVID-19 Crisis
As businesses continue to be impacted by the ongoing pandemic, we would like to assure you that the Quadient CXM organization has a Business Continuity Plan (BCP) in place to ensure we are able to
Are You Response Ready? The 4 Main Challenges to CX Success and How to Overcome Them
A great customer experience (CX) evokes positive feelings and emotions, which leads to happy, satisfied customers and increased loyalty.