5 Generations and Their CX Expectations: Exploring the Differences and Similarities
Unless your business is targeting one particular age group, aiming your communication initiatives at one specific generation at the exclusion of the others is not ideal.
Quadient Launches Revamped Partner Program Focused on Customer Experience
Quadient (Euronext Paris: QDT),
Webinar Replay: Hybrid Communications for the Hybrid Workforce
During this webinar, learn how organizations are coping with the sudden shift to remote work and on solutions for facilitating a successful hybrid workforce model.
How SMBs are optimizing processes for the future of remote work
In this report, we explore how SMBs are adapting as well as reaping the benefits of automating document processes and outbound communications.
2021 Gartner Market Guide for Customer Communication Management
Explore the critical market analysis and vendor selection recommendations of the 2021 Gartner Market Guide for Customer Communication Management with complimentary report access, courtesy of Quadient.
10 Things to Consider When Evaluating CCM Platforms
In reviewing the 2019 Aspire Leaderboard, there are several ways to look at the results.
Customer Communications Management Systems
Check out Celent’s report 'Customer Communications Management Systems: A Vendor Spectrum' which provides a comprehensive comparison of leading CCM vendors serving the retail banking sector.
3 customer experience trends transforming insurers’ customer communications
The COVID-19 pandemic has reminded me that predicting the future is quite the fool’s errand.
When the Journey is the Destination, Quadient is a Leader
As a Customer Experience focused company with rapidly expanding software businesses, the Quadient team spends a lot of time analyzing our clients' journeys with our products and services, as well a