Quadient to Showcase Cloud Communications Built for the Future at XPLOR21
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, will be participating actively in XPLOR21 as a Diamond S
Quadient’s Cloud-based Customer Journey Mapping Named Leader by Independent Research Firm
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer conne
Quadient and Duck Creek Technologies Expand Joint Offerings to Include Insurance Policy Communications
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it has expanded its collaboration with D
Omnichannel, Multichannel and Cross-channel customer communications strategy defined

Five CXOs share their biggest challenges and how they overcame them

As the CXO or customer experience executive in your organization, you are essentially the “change agent”. Ultimately your job is to drive change within the company i.e.
The State of CX: A series on customer experience trends and beyond - empathy's key role

The evolution from customer communications to the more comprehensive approach of customer experience management represents the sea change in how businesses view their approach to customer growt
The State of CX: A customer experience series - differentiating with data

The evolution from customer communications to the more comprehensive approach of customer experience management represents the sea change in how businesses view their approach to customer growt