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What is a maturity model?

Maturity models aren’t new. Chances are, you or your organization has utilized a maturity model in the past.

When it comes to the CX strategy, customer communications are often one of the most overlooked—yet critical—components of the customer journey.

As the economy continues to recover, many in the mailing industry are fully aware that mail volume is not.  The U.S.

Low-code digital experience platforms that offer business user empowerment help deliver successful digital transformation projects, with less reliance upon digital expertise and IT teams. 

Inspire Flex Release 15 (R15) is the latest update to Quadient’s flagship enterprise omnichannel Customer Communications Management (CCM) Inspire Flex solution.

Innovation and Process Improvement 

The global healthcare IT market is  growing and transforming the industry for both patients and providers. It i

Quadient (Euronext Paris: QDT), a major global parcel locker operator and leading customer communications technology provider, announced today it will install carrier-agnostic parcel lockers at lar

One of the most challenging aspects of the AP workflow is managing the enormous volume of invoices that come across a team’s desk.

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels and a major global parcel locker operator, will be exhibi

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digit