For general use
The Transition to Digital Invoicing
As technology advances and digitally savvy customers are able to access information at any day or time on any device from anywhere in the world, their demands will fundamentally evolve.
5 CCM solution must-haves to support your future
When comparing customer communications management (CCM) vendors and solutions to future-proof your business, there are 5 critical elements to consider. Download the infographic to learn more.
How hard is it to be your customer? 2nd edition!
The first book Nicole Newton and I wrote, How Hard Is It to Be Your Customer?
Quadient launches Parcel Pending smart lockers in Ireland to support on-going modernization of the residential property industry
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, today announced the launch of Parcel Pending by Quadient
Introducing Quadient Accounts Payable Automation by Beanworks
Most great tech companies are built on an ambition so lofty it seems crazy to anyone outside the organization.
Guide to Winning CCM Contractual Compliance Audits
Your Customer Communications Management budget is likely facing new constraints, making unexpected billing from your CCM software vendor the last thing you need. Learn how to prevent and manage a contractual compliance audit to mitigate financial impact.
The Quadient Blueprint for e-Invoicing Best Practices
Learn how your organization can proactively meet customer expectations and provide the best customer experience.
Eliminate in-house mail prep and delivery with Quadient Impress Distribute
Manually preparing physical mailings is time-consuming, labor-intensive and potentially exposes your business to the risks associated with human error. Impress Distribute externalizes your mail production process allowing you to process and send mail in just a few clicks without leaving your desk.
Document Automation for Business Services Organizations
Learn how to accelerate and optimize your outbound mailing processes with an integrated, easily configurable document automation solution.
CCM’s essential role in the Asia Pacific CX ecosystem
CCM is evolving from its modest roots as a standalone solution to a vital component of customer experience management. Click here to download our whitepaper to find out more.