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Multichannel Communications: How it Works

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
communication network with different functionalities and multi devices

The communications landscape used to be simple. Small- and medium-sized businesses (SMBs) used either post or fax to send correspondence.

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Managing Digital Marketing Processes to Avoid Unnecessary Costs

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Digital mail icons being projected out of a smartphone on a table

On any given day, consumers receive a constant stream of messages.

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Automate Financial Management and Focus on Customers

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Man looking at computer screen and many sheets of graphs and data

Customer service levels can suffer when small businesses are forced by manual processes to spend too much time on operational activities including financial management.

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Managing a Multichannel Communications Strategy

Submitted by r.couturier on Fri, 01/24/2020 - 16:06
finger of touching and drawing smile face emotion on dark background

If you went back thirty years, business communications were relatively straightforward.

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New Year’s Mailing Resolutions for 2011

Submitted by r.couturier on Tue, 06/28/2022 - 16:06

The first week of January is a great time to take stock, evaluate the past year, and make some goals for the year to come. Here are some suggestions to make 2011 really shine.

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Today’s Secret to Success for Mailers: Deliver Better Service

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman getting a parcel in the mail at home

The following article by Satori Software President, Hugh Rogovy, was published in the Mail magazine 2011 CEO Perspectives issue:

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Understanding and Using NCOALink Results

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Delivery workers using a Hydraulic Hand Pallet Truck to load a delivery van.

This post continues our series in getting the most from your address list. To learn about address correction results, read Understanding Address Correction Results and 

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Attract Customers Using QR Codes in Direct Marketing

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman walking on the street outside smiling and using her phone

For those of you who don’t remember (or never knew) the definition of a QR code: it’s a two-dimensional (2D) image that c

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Implementing Full-Service: Keeping Barcodes Unique

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman checking her mail

The first requirement for Full-Service is unique barcodes. Every mail piece, tray, sack or large container has a barcode.

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To Pallet or Not to Pallet?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Composition of white envelope above the sea flyling through direction shown by white points and drawn airplanes

For those making the switch to Full-Service Intelligent Mail® preparation, palletization is a key question.

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