Cranbrook Educational Community levels up with Quadient’s new-standard iX-9 mailing system and S.M.A.R.T. software

Cranbrook case study
Cranbrook Educational Community wanted to streamline and improve the mail center’s service to all departments on campus. Cranbrook uses Quadient's iX-9 series mailing and shipping system to seal, weigh, measure, meter, and stack large mail runs in minutes and the S.M.A.R.T. application for the ultimate shipping, mailing, accounting, reporting and tracking experience. Cranbrook Mail Center Logistics Manager estimates they have saved approximately $5,000 annually in labor and postage expenses and gained a 75% time savings from being able to send out batch shipments and eliminate manual processes with S.M.A.R.T.

What is IMI (Intelligent Mail Indicia) compliance?

IMI indicia
Our video provides a quick historical overview of the evolution of mail and the upcoming Intelligent Mail Indicia (IMI) mandate by the USPS to avoid mail disruption.  IMI has been around for some time, but by the end of 2024, the USPS is requiring all those that still use postage meters with IBI technology to transition to IMI. Find out if your machine is compliant and if not what you need to do to upgrade.