Operations

Paris — Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that it is included in Ovum’s report

Milford, Connecticut — Quadient, a leader in business solutions for meaningful customer connections through digital and physical channels, announced today that EMC Insurance Compan

I was able to attend Quadient’s R14 roadshow, which is our internal training for services, support and presales teams.

PDF bills and statements have been around for 26 years. But in 26 years, much has changed, and customer expectations have evolved.

Paris — Quadient (formerly Neopost), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that for two conse

Today, most companies realize that if customer communications fail to live up to their clients’ expectations it can be detrimental to the overall customer experience and lead to customer defections

Three days of networking, education, with a little fun mixed in.

Organizations that have made the commitment to being customer experience (CX) oriented generate 5.7 times more revenue than companies that haven’t made customer experience a priority.

Everyone in business has heard of the KISS method when faced with an issue.  The problem is most don’t know how to actually Keep It Simple.