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How to modernize Child Support Enforcement (CSE) programs without breaking the bank

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
How to modernize Child Support Enforcement (CSE) programs without breaking the bank

Child Support Enforcement (CSE) agencies are in a constant battle of budget struggles and managing federal legislative changes tha

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Quadient and Infosys Announce Global Partnership to Enhance Delivery of Customer Experience Management Solutions

Submitted by r.couturier on Thu, 07/23/2020 - 17:45

Quadient (Euronext Paris : QDT), a leader in helping businesses

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You have something to say. Quadient would love to hear it...

Submitted by r.couturier on Wed, 07/29/2020 - 13:38
a group of businesspeople sitting together in a meeting

If you’re checking out the Quadient blog, you learn a lot about the thinking behind what we are doing. We’re bringing CCM into the CX age by integrating with new technologies.

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Partnering with Kitewheel, Quadient Launches an Enriched Solution for Comprehensive Management of Customer Journeys

Submitted by r.couturier on Thu, 06/25/2020 - 15:38

Quadient Customer Journey Explorer enhances the award-winning Quadient Inspire platform to strengthen customer experience capabilities

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When financial services can’t bank on the status quo: How to ensure strong customer communication during a crisis

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
man using mobile online banking and payment, digital marketing, finance and banking networking

The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down.

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How the 'connected customer' determines your CX strategy

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
male with bicycle handing a shopping bag to a woman

The modern customer is drastically different than that of generations past.

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Quadient Listed as a Leading, Global Customer Communications Management Provider by Celent

Submitted by r.couturier on Fri, 05/29/2020 - 15:13

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Celent has lis

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One world, one partner: Procurement solutions for global, omnichannel communications

Submitted by r.couturier on Thu, 05/28/2020 - 17:16
planet earth viewed from space with city lights in Europe

One world, one partner: procurement solutions for global, omnichannel communications

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Customer retention: How insurers can reduce churn with smarter communications

Submitted by r.couturier on Thu, 05/28/2020 - 16:57
glasses on a table with financial documents underneath

Out of all sectors, insurance companies rank second for the highest churn rates in the UK, with a recent r

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How Customer Experience Gets Overlooked in Analyst Reports

Submitted by r.couturier on Wed, 05/27/2020 - 15:28
Man looking at computer screen and many sheets of graphs and data

After the end of the spring analyst report season, Quadient is excited to be recognized as a leader by

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