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Great Holiday Reads for the ‘Future Thinker’ on Your List

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Pile of holiday presents


The ‘Future Thinker’ is notorious for being open-minded and receptive to new ideas, even when those ideas go against conventional wisdom. 

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Top Holiday Reads for the 'How-To' Person on Your List

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Pile of holiday presents


For the ‘How-to Person’ it’s not enough to know about something; they want to know how to do something.

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Quadient Grows Into CXM, IDC’s Perspective

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
male hand holding a digital sphere of wireless connections

In December 2019, Quadient hosted an analyst day to offer a preview of our R14 release and share our ambitions to use our CCM leadership and innovation capacity to enter the CXM market.

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How to Speed Up Cash Flow

Submitted by r.couturier on Thu, 09/27/2018 - 16:06
Man using tablet on fast-moving train

When sales revenue is low, businesses struggle with cash flow issues. This can force them to seek out other expensive sources of finance such as bank loans to help bridge the

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Do Customers’ Preferred Channels of Communication Matter?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Woman sitting at her dining table with laptop and smartphone ease of working on multiple channels of communication

Effective communication is a challenge for all businesses, and while every customer wants communication to be convenient, this doesn’t necessarily mean digital all the way.

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Exciting enhancements to Inspire Flex superpower great omnichannel CX and EX

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman with smart tablet using iot communication

Inspire Flex Release 15 (R15) is the latest update to Quadient’s flagship enterprise omnichannel Customer Communications Management (CCM) Inspire Flex solution.

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Are Personalised Communications Really Important?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman smiling at phone

Ensuring that customers feel valued is key to building lasting relationships. One way of doing this is through personalisation. Offering individuals specific deals,

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Is Your Customer Experience Built to Scale?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Wide angle view of sandstone formations in an Arizona canyon

The latest release of our customer communications management platform – Inspire – enables greater automation and simpler configuration 

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IDC MarketScape Cloud CCM 2022 Highlights Quadient’s Broad Portfolio

Submitted by r.couturier on Wed, 06/22/2022 - 16:53
people looking at a laptop

As customer expectations and the demand for personal, secure, in-the-moment communications rise, a new standard has been set for all organizations.

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Key Insights from Macrosoft’s 2022 CCM Industry Trends Survey

Submitted by j.karpouzis@qu… on Tue, 06/21/2022 - 21:55
three customer support operators working in front of a row of computers

As a leading solution and service provider in the Customer Communications Management (CCM) market, Quadient Inspire's largest implementation and delivery partner - 

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