Great Holiday Reads for the ‘Future Thinker’ on Your List

The ‘Future Thinker’ is notorious for being open-minded and receptive to new ideas, even when those ideas go against conventional wisdom.
Top Holiday Reads for the 'How-To' Person on Your List

For the ‘How-to Person’ it’s not enough to know about something; they want to know how to do something.
Quadient Grows Into CXM, IDC’s Perspective

In December 2019, Quadient hosted an analyst day to offer a preview of our R14 release and share our ambitions to use our CCM leadership and innovation capacity to enter the CXM market.
How to Speed Up Cash Flow

When sales revenue is low, businesses struggle with cash flow issues. This can force them to seek out other expensive sources of finance such as bank loans to help bridge the
Do Customers’ Preferred Channels of Communication Matter?

Effective communication is a challenge for all businesses, and while every customer wants communication to be convenient, this doesn’t necessarily mean digital all the way.
Exciting enhancements to Inspire Flex superpower great omnichannel CX and EX

Inspire Flex Release 15 (R15) is the latest update to Quadient’s flagship enterprise omnichannel Customer Communications Management (CCM) Inspire Flex solution.
Are Personalised Communications Really Important?

Ensuring that customers feel valued is key to building lasting relationships. One way of doing this is through personalisation. Offering individuals specific deals,
Is Your Customer Experience Built to Scale?

The latest release of our customer communications management platform – Inspire – enables greater automation and simpler configuration
IDC MarketScape Cloud CCM 2022 Highlights Quadient’s Broad Portfolio

As customer expectations and the demand for personal, secure, in-the-moment communications rise, a new standard has been set for all organizations.