2021 Gartner Market Guide for Customer Communication Management
Explore the critical market analysis and vendor selection recommendations of the 2021 Gartner Market Guide for Customer Communication Management with complimentary report access, courtesy of Quadient.
Customer Communications Management Systems
Check out Celent’s report 'Customer Communications Management Systems: A Vendor Spectrum' which provides a comprehensive comparison of leading CCM vendors serving the retail banking sector.
Forrester Report: Enterprises Need a New Architecture to Manage Communications
In this complimentary report, Forrester builds a compelling case for why enterprises need a new architecture to manage customer communications going forward.
The Future of Customer Experience: A Discussion with 7 CX Pioneers
Learn from a panel of CX leaders in the Financial Services and Insurance industries in this eBook from Quadient.
Trends and Predictions in Process Excellence 2022
Experts predict trends and challenges that are shaping organizational priorities in 2022 and recommend technologies that will with help their business processes.
Rise of the Customer Experience Executive
Does your organization have a customer experience executive? Learn how to navigate this new position in this report from Quadient.
Ovum Report: Customer Journey Management's Path to Optimization
Download this complimentary Ovum report provided by Quadient to learn how to navigate, survive, and thrive in this increasingly complex landscape.
P&C Claims in the Digital Era
Learn how digital transformation will have tremendous influence on P&C claims, and how Quadient can help you navigate the transition.
Quadient Customer Journey Explorer
Quadient Customer Journey Explorer helps organizations build better experiences by breaking down silos, resulting in improved customer satisfaction and customer loyalty. It includes technology from Kitewheel, a Leader in the 2020 Forrester Wave™: Journey Orchestration Platforms.
Fireside chat: A macro view on customer communications with our Industry Principals
Learn from Quadient CXM’s vertical industry experts, who share how organizations around the world are responding to today's challenges in key industries including financial services, insurance, utilities and service providers.