How to optimize print and digital communications to maximize customer experience

forrester webinar path to digital transformation
Customer interactions are becoming increasingly omnichannel and increasingly digital. However, many businesses struggle with creating seamless experiences across different communication channels. Su Doyle, Senior Analyst, Forrester discusses the importance of understanding customer needs and striking a balanced approach to your customer communication strategy to ensure a high quality experience with your business.

PermiServ enhances capacity and mailing verification with Quadient folder inserters

PermiServ enhances capacity and mailing verification
PermiServ is a management software and print solutions company that specialises in label printing and direct mail and provides permit printing and Cloud Management Services to 100 councils/local authorities. In 2021, PermiServ implemented Quadient folder inserters and production AIMS management software to support its full-service, in-house provision to clients.

Quadient’s suite of solutions increase productivity and save costs for Trois Moulins Habitat

TMH
Trois Moulins Habitat, located in Seine-et-Marne, France, creates and manages affordable, quality housing for people of limited resources, in partnership with local authorities. A subsidiary of the Polylogis group, an independent property management company specializing in the construction, renovation, development, and management of social housing, Trois Moulins Habitat’s mission is to develop quality social housing rentals and promote diversity and social ties.

Quadient software and hardware revolutionize Automated HealthCare Solutions’ document processes

AHCS case study
By automating processes with Quadient’s hardware and software solutions, AHCS has eliminated its time-consuming manual document preparation process and has optimized employee resources. AHCS’s manual 6–8-hour process was reduced to less than 2 hours, providing labor savings from weekend and overtime work. Within the first year, AHCS realized over $250,000 in savings in postage alone and achieved ROI in less than 10 months.