Digital Transformation

COVID-19 continues to be a game changer for all.

This is the concluding blog post in our digital tax series.

I was able to attend Quadient’s R14 roadshow, which is our internal training for services, support and presales teams.

Ensuring that your customers feel valued is key to building a lasting relationship with them. One way to do this is through targeted messaging a

In 2015, globally, more Internet traffic originated from mobile devices than desktop computers for the first time in history(1).

As the holiday season approaches and your employees get ready to pack for their family vacations, decorate their homes and head out for some much needed time off from the office, one thing is for

If you went back thirty years, business communications were relatively straightforward.

The speed and accuracy with which backend processes are completed can have a big impact on how a business operates, performs and interacts with its customers.

Insurers are still playing catch-up with the needs and expectations of today’s digital savvy customers.

Choice is the cornerstone of customer service. In the past, customer communication used to be limited to the telephone and physical mail.