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Customer Experience

How to modernize Child Support Enforcement (CSE) programs without breaking the bank

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
How to modernize Child Support Enforcement (CSE) programs without breaking the bank

Child Support Enforcement (CSE) agencies are in a constant battle of budget struggles and managing federal legislative changes tha

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Quadient and Infosys Announce Global Partnership to Enhance Delivery of Customer Experience Management Solutions

Submitted by r.couturier on Thu, 07/23/2020 - 17:45

Quadient (Euronext Paris : QDT), a leader in helping businesses

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Partnering with Kitewheel, Quadient Launches an Enriched Solution for Comprehensive Management of Customer Journeys

Submitted by r.couturier on Thu, 06/25/2020 - 15:38

Quadient Customer Journey Explorer enhances the award-winning Quadient Inspire platform to strengthen customer experience capabilities

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With multiple mail delivery channels, can you really have it all?

Submitted by r.couturier on Tue, 06/16/2020 - 16:06
customer experience

Today’s customers use a range of communications channels that include digital - email, social media, text messaging and so forth - as well as traditional postal mail and telephone.

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How the 'connected customer' determines your CX strategy

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
male with bicycle handing a shopping bag to a woman

The modern customer is drastically different than that of generations past.

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Quadient Listed as a Leading, Global Customer Communications Management Provider by Celent

Submitted by r.couturier on Fri, 05/29/2020 - 15:13

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Celent has lis

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One world, one partner: Procurement solutions for global, omnichannel communications

Submitted by r.couturier on Thu, 05/28/2020 - 17:16
planet earth viewed from space with city lights in Europe

One world, one partner: procurement solutions for global, omnichannel communications

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Customer retention: How insurers can reduce churn with smarter communications

Submitted by r.couturier on Thu, 05/28/2020 - 16:57
glasses on a table with financial documents underneath

Out of all sectors, insurance companies rank second for the highest churn rates in the UK, with a recent r

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How Customer Experience Gets Overlooked in Analyst Reports

Submitted by r.couturier on Wed, 05/27/2020 - 15:28
Man looking at computer screen and many sheets of graphs and data

After the end of the spring analyst report season, Quadient is excited to be recognized as a leader by

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Quadient Ranked as an Overall Leader in 2020 Aspire Leaderboard for Customer Communications for Third Consecutive Year

Submitted by r.couturier on Thu, 05/07/2020 - 15:10

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today independent consult

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