Customer Experience

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Conducting your due diligence in order to determine which CCM solution will make the best

The widespread use of digital has forever changed the way people view their interactions with insurance companies, especially when involved in a property/casualty claims scenario.

Recently, I wrote about how Quadient’s new AI, ML and NLP-based technology can help in the RFP writing process by reading through thousands, or even millions of your customer communicat

A typical scenario for customers when it comes to interacting with an insurance company is when they first go to purchase insurance from the organization’s website.

The latest release of our customer communications management platform – Inspire – enables greater automation and simpler configuration 

Strong customer relationships are built on thoughtful, ongoing communication.

As customer expectations and the demand for personal, secure, in-the-moment communications rise, a new standard has been set for all organizations.

As a leading solution and service provider in the Customer Communications Management (CCM) market, Quadient Inspire's largest implementation and delivery partner - 

This press release was originally published by Daylight Automation.