Rethinking the path to compliance: the FCA's new Consumer Duty
For years, companies across the world have been adding customer-first messages to their official mission statements and strategies.
Recession-Proofing Your Customer Communications Management Budget
With technology vendors ramping up contractual audits to offset inflation, it's critical to prepare today in order to protect your CCM budget. This eBook looks at how to prevent and respond to surprise billing, as well as how to assess the long-term viability of your current solution.