Quadient’s latest release of Inspire helps companies “Realize the Possible”
With 2023 dubbed “the year of uncertainty,” it is exciting to see Customer Experience Management (CXM) software like Quadient’s latest releas
SPARK Matrix™: Customer Communication Management, 2024
Quadient is proud to announce our position as Technology Leader on the 2024 SPARK Matrix™ for CCM, by Quadrant Knowledge Solutions. Explore the latest market trends, vendor rankings, and competitive analysis with complimentary report access.
Planning for Recessionary Software Audits
As more software companies get acquired by private equity firms, and as inflation increases, tech vendors are turning to license audits as a way to protect profits. Discover the two key license enforcement approaches and how to effectively challenge them.
Six Security Myths About SaaS CCM – Debunked
Think SaaS CCM isn't secure? Explore the facts that debunk common security myths and see how SaaS CCM ensures compliance, data protection, and business continuity. Download the infographic now!
Expertly Managed: Transforming IT with Customer Communications Managed Service
Transforming your CCM can be complex, but the right partner makes it easy. Learn how a Managed Service Provider (MSP) can remove digital transformation roadblocks, enhance security, and give your organization a strategic advantage.
The Ultimate Comparison of Cloud Migration Strategies: Pros and Cons
Migrating from your legacy technology to the cloud can transform your business. But what's the best strategy to make it happen? Use our infographic to discover the pros, cons, and ideal use cases for each cloud migration strategy.
How can CIOs drive innovation with MSPs?
Do you know how much time your development team spends on maintenance? 50%? 65%? 80%?
Overcoming CCM migration challenges with managed services
Businesses typically migrate to a new Customer Communications Management (CCM) system every 15-20 years. In the years between migrations, many things can change.
Selecting the right Managed Services Provider (MSP): What CIOs need to know
The right managed service provider (MSP) can overhaul how your business manages its customer communications.
Replacing/Upgrading On-premises Legacy Customer Communication Systems
Your customers’ perception of your business hinges on your communications. If your current system is outdated, you may be missing opportunities to deliver exceptional customer experiences. Modern CCM systems ensure your customers feel prioritized with tailored, efficient communications—reducing churn and boosting satisfaction. Legacy systems...don't. Stay ahead of the curve with this CCM Transformation Guide.