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Telecommunications

Three ways intelligent forms can improve your business

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Video
Discover how intelligent forms can transform your business to create a more efficient, satisfying experience for both customers and employees.

Bridging Communication Gaps in Child Support

Submitted by m.feigen on Wed, 01/24/2024 - 20:18
smiling mother looking at mobile phone with baby on her lap

Child Support is an extremely complex system with significant requirements, complicated processes, and frequent communication between agencies and the families they serve.

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Assessing Your Business's Readiness for SaaS Customer Communications Management

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Webinar
Is Your Business Ready for a SaaS Customer Communications Management (CCM) Solution? Watch the on-demand webinar to find out.

What is CCM? A crash course for beginners

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
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We all know that companies compete today based on customer experience.

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Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Communication Management

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Quadrant SPARK Matrix for CCM
Analyst Report
Quadient is proud to have been named a Leader in the SPARK Matrix: Customer Communication Management, 2021. Download a complimentary copy of the report here.

Top CX Challenges and Solutions for the Telco Industry

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White Paper
As telecommunications providers look to compete in today’s marketplace, they must do so by providing an exceptional customer experience across a multitude of systems and customer touchpoints.

Is Telecoms Customer Experience Fit for Purpose in the Time of Covid-19?

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White Paper
Read our research report investigating whether broadband and mobile data providers are meeting consumers’ expectations.

Impress live demo

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AP Weekly Demo
Webinar
In our weekly webinar, we'll show you how to alleviate your AP team of data entry and other manual tasks freeing up your time for more valuable work.

Moments that Matter in Telecommunications

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Moments that Matter in Telecommunications
eBook
This ebook provides insight into the critical customer touchpoints across the Telecommunications customer lifecycle, and how to transform those moments into enchanting customer experiences.

Working capital playbook - August edition

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Working capital playbook
eBook
In the wake of a pandemic that made customer experience a key competitive differentiator, AR teams are more important than ever. But how do they overcome the challenges they face? The answer can be found in this month’s issue.

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