Customer webinar series 2

Join us for our ongoing series of customer webinars!

Inspire "How to / What's new" Customer Webinar Series

Live webinars - Third Thursdays! Join hundreds of your colleagues; invite your team! Each episode of this series investigates one capability or aspect of your Quadient Inspire solution, to help you fine tune & maximize your expertise. Perfect for technical users who want to explore the details; some parts will be interesting and beneficial for less technical users who want to see the bigger picture.

Sign up for Live and On-Demand Webinars

How To / What's New Webinar Series: Fine tune your Inspire expertise

Date	Title	Link
	Upcoming Webinars
Mar 20, 2025	How to effectively manage communications in the cloud - Witness how to efficiently migrate your content to the cloud - Explore powerful data pre-processing capabilities - Discover how common production scenarios can be assembled	Sign up
Apr 15, 2025	What's new on the Front End of Inspire R17
Apr 16, 2025	What's new on the Back End of Inspire R17
Jun 12, 2025	What's new in Migrations

	On-Demand Webinars
Feb 20, 2025	How to capture AI's power within Inspire (Flex & Evolve) - Sentiment – analysis and editing - Generating text - Translating text - Working within Interactive, Content author, Front Office & Designer - Scripting	Watch now
Jan 16, 2025	How to leverage digital communications - Learn how new approaches facilitate rapid assembly of digital content within Inspire Evolve - Witness how to deliver digital content to your customers within minutes - Discover how AI can accelerate creation of digital content, including push notifications	Watch now
Nov 21, 2024	Forms - Discover capabilities to further integrate existing PDF forms into your Inspire ecosystem - Witness how iForms elevates the customer experience and couples with Inspire to complete the customer journey - Learn how to take advantage of iForms support for use cases globally	Watch now
Oct 17, 2024	Scaler - Dive deep into Scaler scripting scenarios - Secure your production processes with advanced error-handling techniques - Extend the range of input and output channels you connect through	Watch now
Sep 19, 2024	Messenger How to expand your digital reach with Inspire Messenger: - Expand your channel mix through a wide range of connector options - Create engaging email designs, rapidly - Track and action engagement through your channels	Watch now
Aug 15, 2024	Orchestrate your channels - Role of channel orchestration & reaching the customer on their preferred channel - Key delivery scenarios & A/B testing - Connecting pre-defined channels & adding your own	Watch now
Jun 20, 2024	AI and SaaS-based CCM How Evolve's SaaS-based CCM approach can accelerate your communication project's time to market - How Evolve's AI integration can improve the quality and effectiveness of the communication and your team's efficiency - How to rapidly create engaging digital content and maximize engagement through different channels	Watch now
May 16, 2024	Accessibility in documents - Definitions, regulatory/legal background & relevance - Optimizing for accessibility - tables (dynamic detection, tagging & row processing) and layouts (reading order & separation of text) - New-build documents & remediating legacy communications	Watch now
Apr 17, 2024	Golden Anniversary - 50th Episode - 50th episode is all about you! We explore the most popular requests.	Watch now
Mar 21, 2024	FMAP 16.4 Powerful new features across the portfolio, to help: - Further empower your business community with Inspire Interactive - Optimize your business processes with Inspire Scaler - Extend your supported use cases with Inspire Designer	Watch now
Feb 15, 2024	Migrate legacy content - Flex to Evolve (SaaS), legacy to Flex (or Evolve), or Evolve in conjunction with on-prem (Flex or legacy). - Methodologies and accelerators to optimize & assist - Use of ML, NLP and AI to reduce time	Watch now
Jan 18, 2024	Migrate external content - Native capabilities to bring content into Inspire - Migrate Design-based content and run-time streamed documents - UI capabilities and system-driven batch / API based approaches	Watch now

"Perpetual Onboarding" Customer Webinar Series

Sign up for Live webinars (hosted by the Americas customer success team, but all are welcome if the time works)

This is your chance to learn more about your current solution! We'll show you how to self-serve, share best practices, and more.

Inspire - Third Tuesdays, 10:00 am PST

Customer Success Management: Perpetual Onboarding Series - Welcome

Third Tuesdays, 10 am PST (hosted by the Americas customer success team, but all are welcome if the time works)

This is your chance to learn more about your current solution! We'll show you how to self-serve, share best practices and more.

Date	Title	Link
Mar 18, 2025	Quadient University Tour - Navigating your self-serve help options - Documentation, installers, training & discussions - what's available and how/where to find it - How new team members can get access - Tour - let's go live!	Sign up
Stay tuned	What is a health check? - What is an upgrade process? And why do I care?
May 20, 2025	Deployment model options - Pros & cons, how (and who) to choose.

Impress - Third Wednesdays, 11:00 am PST

Third Wednesdays, 11 am PST (hosted by the Americas customer success team, but all are welcome if the time works)

This is your chance to learn more about your current solution! We'll show you how to self-serve, share best practices and more.

Date	Title	Link
	Upcoming Webinars
Apr 16, 2025	Multi-channel delivery - Activating email delivery of communications & documents - Working around IT backlogs & bandwidth issues - to email statements & invoices - Enabling other channels for transactional documents
Jul 16, 2025	Self-serve navigation & more - Tour of Control Center - let's go live! - Highlight Automate (document management) module & its role in the Impress ecosystem, including submission forms and dispatch - Help & resources including the ? icon, what leads where and documentation

	On-Demand Webinars
Mar 12, 2024	Digital distribution channels - Channel overview, benefits & use cases - E-messaging types - Tracking & reporting - Live demo!	Watch now
Dec 12, 2023	Digital Invoice Processing - Full audit trail - track, report and archive - Reduce error & compliance risk - Reduce invoice processing costs - Get paid faster - Customer convenience & loyalty - Live demo!	Watch now

Quadient AP - Third Thursdays, 10:00 am PST

Third Thursdays, 10am PST (hosted by the Americas customer success team, but all are welcome if the time works)

This is your chance to learn more about your current solution! We'll show you how to self-serve, share best practices and more.

Date	Title	Link
Mar 20, 2025	Who to ask for what? - Customer Success, support, where else - Behind the scenes - Submitting a support ticket for best, easiest & fastest resolution	Sign up
Apr 17, 2025	Best practices - Workflows & the what’s new section
May 15, 2025	The AP Ecosystem - How & where Beanworks, ERPs, and other outside systems fit together.
Jun 12, 2025	Navigating your self-serve help options - Help Center - Hub

Quadient AR - Third Wednesdays, 9:00 am PST

Third Wednesdays, 9 am PST (hosted by the Americas customer success team and friends, but all are welcome if the time works)

This is your chance to learn more about your current solution! We'll show you how to self-serve, share best practices and more.

Date	Title	Link
Mar 19, 2025	Payments & more - How to integrate and get started.	Sign up
Apr 16, 2025	More Workflows, Reporting & New Capabilities
May 21, 2025	Quadient University Tour - Navigating your self-serve help options (including recent changes to Helpjuice & Quadient Hub)
Jun 18, 2025	Workflows, automation, best practices & new capabilities - Join to learn how to get even more out of your AR ecosystem.