Customer webinar series 2

Join us for our ongoing series of customer webinars!

Inspire "How to / What's new" Customer Webinar Series

Join hundreds of your colleagues; invite your team! Each episode of this series investigates one capability or aspect of your Quadient Inspire solution, to help you fine tune & maximize your expertise. Perfect for technical users who want to explore the details; some parts will be interesting and beneficial for less technical users who want to see the bigger picture.

Live and On-Demand Webinars - Third Thursdays

Date	Title	Link
	Upcoming webinars
Jan 16, 2025 (now on-demand)	How to leverage digital communications Learn how new approaches facilitate rapid assembly of digital content within Inspire Evolve Witness how to deliver digital content to your customers within minutes Discover how AI can accelerate creation of digital content, including push notifications	Sign up now
Feb 20, 2025 (now on-demand)	How to capture AI's power within Inspire (Flex & Evolve) Sentiment – analysis and editing Generating text Translating text Working within Interactive, Content author, Front Office & Designer Scripting	Sign up now
Mar 20, 2025	How to effectively manage communications in the cloud Orchestration of your processes in the cloud Transitions to the cloud
Apr 17, 2025	What's new on the Front End of Inspire R17
May 15, 2025	What's new on the Back End of Inspire R17
Jun 12, 2025	What's new in Migrations

	Previous webinars available on demand
Jan 18, 2024 (now on-demand)	Migrate external content Native capabilities to bring content into Inspire Migrate Design-based content and run-time streamed documents UI capabilities and system-driven batch / API based approaches	Watch now
Feb 15, 2024 (now on-demand)	Migrate legacy content Flex to Evolve (SaaS), legacy to Flex (or Evolve), or Evolve in conjunction with on-prem (Flex or legacy). Methodologies and accelerators to optimize & assist Use of ML, NLP and AI to reduce time	Watch now
Mar 21, 2024 (now on-demand)	FMAP 16.4 Powerful new features across the portfolio, to help: further empower your business community with Inspire Interactive optimize your business processes with Inspire Scaler extend your supported use cases with Inspire Designer	Watch now
Apr 17, 2024 (now on-demand)	Golden Anniversary - 50th Episode 50th episode is all about you! We explore the most popular requests. [note this is a Wednesday, not our usual Third Thursday]	Watch now
May 16, 2024 (now on-demand)	Accessibility in documents Definitions, regulatory/legal background & relevance Optimizing for accessibility - tables (dynamic detection, tagging & row processing) and layouts (reading order & separation of text) New-build documents & remediating legacy communications	Watch now
Jun 20, 2024 (now on-demand)	AI and SaaS-based CCM How Evolve's SaaS-based CCM approach can accelerate your communication project's time to market how Evolve's AI integration can improve the quality and effectiveness of the communication and your team's efficiency how to rapidly create engaging digital content and maximize engagement through different channels	Watch now
Aug 15, 2024 (now on-demand)	Orchestrate your channels Role of channel orchestration & reaching the customer on their preferred channel key delivery scenarios & A/B testing connecting pre-defined channels & adding your own	Watch now
Sep 19, 2024 (now on-demand)	Messenger How to expand your digital reach with Inspire Messenger: Expand your channel mix through a wide range of connector options Create engaging email designs, rapidly Track and action engagement through your channels	Watch now
Oct 17, 2024 (now on-demand)	Scaler Dive deep into Scaler scripting scenarios Secure your production processes with advanced error-handling techniques Extend the range of input and output channels you connect through	Watch now
Nov 21, 2024 (now on-demand)	Forms Discover capabilities to further integrate existing PDF forms into your Inspire ecosystem Witness how iForms elevates the customer experience and couples with Inspire to complete the customer journey Learn how to take advantage of iForms support for use cases globally	Watch now

Impress "How to / What's new" Customer Webinar Series

Each episode of this series investigates one capability or aspect of your Quadient Impress solution, to help you fine tune & maximize your expertise. Perfect for Impress customers including ownership, operations, finance and administrative, as well as non-Impress folder/inserter customers who want to enhance their digital opportunities ‘beyond the mailroom’. NOTE: after March, 2024, this series was combined with Perpetual Onboarding for Impress - please see details below!

Live and On-Demand Webinars

Date	Title	Link
Mar 12, 2024 (now on-demand)	Digital Invoice Processing Full audit trail - track, report and archive Reduce errors & compliance risk Reduce invoice processing costs Get paid faster Customer convenience & loyalty Live demo!	Sign up now
Dec 12, 2023 (now on-demand)	Digital distribution channels Channel overview, benefits & use cases E-messaging types Tracking & reporting Live demo!	Sign up now

"Perpetual Onboarding" Customer Webinar Series

Inspire - Third Tuesdays, 10:00am PST

Third Tuesdays, 10 am PST (hosted by the North American customer success team, but all are welcome if the time works)

This is your chance to learn more about your current solution! We'll show you how to self-serve, share best practices and more.

Date	Title	Link
Mar 18, 2025	Quadient University Tour Navigating your self-serve help options (including recent changes to Help Juice & Quadient Hub)
Stay tuned - topic repeats	What is a health check? What is an upgrade process? And why do I care?
Stay tuned - topic repeats	Deployment model options Pros & cons, how (and who) to choose.

Impress - Third Wednesdays, 11:00 am PST

Third Wednesdays, 11 am PST (hosted by the North American customer success team, but all are welcome if the time works)

This is your chance to learn more about your current solution! We'll show you how to self-serve, share best practices and more.

Date	Title	Link
Jan 15, 2025 (stay tuned - topic repeats)	Self-serve navigation & more Tour of Control Center - let's go live! Highlight Automate (document management) module & its role in the Impress ecosystem, including submission forms and dispatch Help & resources including the ? icon, what leads where and documentation
Apr 16, 2025	Multi-channel delivery Activating email delivery of communications & documents Working around IT backlogs & bandwidth issues - to email statements & invoices Enabling other channels for transactional documents

AP Solution - Third Thursdays, 10:00 am PST

Third Thursdays, 10am PST (hosted by the North American customer success team, but all are welcome if the time works)

This is your chance to learn more about your current solution! We'll show you how to self-serve, share best practices and more.

Date	Title	Link
Feb 20, 2025	Navigating your self-serve help options Help Center Hub	Sign up now
Mar 20, 2025	Who to ask for what? Customer Success, support, where else Behind the scenes Submitting a support ticket for best, easiest & fastest resolution
Apr 17, 2025	Best practices Workflows & the what’s new section
May 15, 2025	The AP Ecosystem How & where Beanworks, ERPs, and other outside systems fit together.

AR Solution - Third Wednesdays, 9:00 am PST

Third Wednesdays, 9 am PST (hosted by the North American customer success team and friends, but all are welcome if the time works)

This is your chance to learn more about your current solution! We'll show you how to self-serve, share best practices and more.

Date	Title	Link
Mar 19, 2025	Payments & more How to integrate and get started.
Apr 16, 2025	More Workflows, Reporting & New Capabilities
May 21, 2025	Quadient University Tour Navigating your self-serve help options (including recent changes to Helpjuice & Quadient Hub)
Jun 18, 2025	Workflows, automation, best practices & new capabilities Join to learn how to get even more out of your AR ecosystem.