Quadient Inspire and Daylight iForms

Content

Simplify the information collection process

Empower your employees with intelligent forms to simplify the administrative and form-based processes that trigger personalized customer communications.

Automate communications and data collection

Pre-populate forms with data you already know about the customer so they don’t have to re-key information.

Empower business users

Daylight’s lowcode platform unlocks the ability for nontechnical users to build i-Forms, and, when combined with Quadient Inspire, enables your organization to clearly communicate and guide customers through the journey.

Transform the customer experience and interactions

Make forms accessible from any device, allowing customers to start a form on one device and finish on another.

Good Looks Meet Functionality


At some point you will ask your customer to complete a form and that can be a huge job. Collecting that information should be as fast and easy as possible. We enable rapid response to market changes and accelerated digital transformation by empowering non-technical business users to safely design, manage, and deliver personalized, compliant communications and forms across all customer touch points and communications channels.

If you are not sure if you have a good forms strategy, ask yourself these questions:

  1. Are you sure your customers are using the right version of the form?
  2. Are complicated forms and instructions leading to high error and abandonment rates?
  3. Are extra resources being used to double check data to ensure its accuracy?
  4. Can customers start a form on one device and finish the transaction on another?
  5. Does human error and manual processes affect data accuracy?

“QUADIENT INSPIRE HAS DRAMATICALLY IMPROVED OUR CONTROL OVER CUSTOMER COMMUNICATIONS. WE CAN NOW MANAGE EACH STEP IN THE PROCESS OF GENERATING AND SENDING A POLICY, INCLUDING THE DESIGN ASPECTS THAT MAKE THE COMMUNICATION MORE ATTRACTIVE TO OUR CUSTOMERS.”

—Alexandre Putini
Superintendent of Digital Channel Systems & Contact Center,
Page Type
Protected
Off