What's New: Quadient Inspire R16
Infinite ways to transform your customer communications
MORE cloud
Expanded cloud deployment flexibility with a public Dockers container registry and support for Amazon ECS.
MORE Automation
Deeper integration with third-party systems for rich customer journey insights and event-driven omnichannel delivery.
MORE control
Intelligent content management capabilities that improve the design, readability, and accuracy of every communication.
Increase resilience with a bold CX vision backed by technology
Quadient Inspire R16 makes your most ambitious CX goals possible with new cloud deployment options, data-driven process automation, and intelligent content management tools. Together, these features allow you to increase business resilience amid turbulent times with a bold CX strategy that delivers clear ROI.
Inspire R16 is more than a software upgrade—it’s a major advancement in the CCM to CXM software evolution.
Deploy in your cloud of choice
Ranked an AnyPrem CCM Software Leader by Aspire, Quadient Inspire’s any-premise offering has been taken to the next level. R16 expands our portfolio of supported cloud service platforms to give you more deployment options and faster ways to achieve value.
Select a deployment model that meets your unique infrastructure requirements and cloud maturity with extended support for Kubernetes and Docker containers, including:
- Amazon Elastic Container Service (ECS): Deploy in a highly scalable and fast container management service that orchestrates the deployment of Docker images.
- Quadient Container Registry for Flex Applications: Rapidly build your own Docker containers with a public Container Registry that provides instant access to published Inspire Docker images.
- Quadient Managed Services for Inspire Flex: Move your CCM operations to the cloud without the heavy lifting by outsourcing hosting and management to Quadient Inspire experts.
- Currently supported: Deployment in Microsoft Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), AWS, Google Cloud, and Red Hat OpenShift.
Leverage data for powerful personalization
Inspire Journey is the only journey mapping solution that integrates all of your existing data directly into maps, adding scientific insights, and dynamically integrates KPI tracking and customer emotional scores to power deeply informed, strategic decisioning.
Transform the moments that matter
Inspire Journey drives meaningful change across your organization by facilitating the prioritization of tasks and projects that truly impact, enhancing the customer experience at every touchpoint. Interactive tools let you identify and correct pain points, eliminating friction in real-time, with measurable results.
Complimentary report
IDC: Vendor Profile: Quadient Customer Journey Mapping
Drive value with optimized communications
Inspire Journey lets you leverage superior prioritization to make the right changes in your communications strategy and connects to templates and communications across every channel and touchpoint for rapid CX transformation. Seamless integration with Inspire Flex and Inspire Evolve means that you are only hours from exceptional omnichannel communications that drive value.
Complimentary report
Omdia Report: How Quadient is evolving from CCM into CXM
Related solutions
Quadient Inspire Flex
Quadient Inspire Evolve
Quadient Archive & Retrieval
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Start your path to CX transformation in just hours with Inspire Journey—the only cloud-based journey mapping solution that integrates customer journey mapping, data and communications technologies to design and deliver customer-first omnichannel experiences.
