Through a combination of natural language process and machine learning, Quadient AR’s digital assistants scan inbound customer emails and enquiries to appropriately categorize communications and recommend actions.

Our platform combines payment history, external data, user-defined criteria and open-search text to provide a full picture of your customers’ payment behavior, helping you to identify trends and minimize risk. Read more about credit management. 

The longer you work with Quadient AR, the more intelligent the buyer scoring data becomes. This flows back into our machine learning models, which continuously improve and iterate as you refine your collections process.

If a payment comes in with missing customer information, Quadient AR’s machine learning will search the list of open invoices and suggest the most likely invoice a payment should be applied to based on historical data. Read more about cash application.