About us
Why Quadient®?
For all businesses – small or large, local or global – every customer interaction is critical. Today, a business transaction is much more than that – it’s an opportunity to make a meaningful connection. A moment to make a positive impact on someone’s life. It’s an opportunity to turn a customer into a brand advocate — a chance to create a customer for life.
Quadient is the driving force behind the world’s most meaningful customer experiences.
We help organizations deliver exceptional experiences by focusing on:
Intelligent Communication Automation
For businesses of all sizes who need to digitize and automate their business-critical communication activities, we provide world-class integrated SaaS solutions that help companies transform quickly, save money, and make meaningful connections with their customers through effective and relevant multi-channel communications.
Intelligent Parcel Locker solutions
By providing a wide variety of secure locker solutions and a world-class customer experience, we help our clients manage more deliveries to more places and solve their last-mile delivery challenges. Our mission is simple: to deliver a safe, secure, and accessible parcel delivery experience.
Smart Mailing and Shipping solutions
For organizations who need to simplify mail, we provide the hardware, software, and expertise required to manage accurate and timely physical communications.
At Quadient, we help companies build powerful connections with their customers. Because connections matter.
Our Purpose
As organizations seek to address the key elements driving customer connections today, they often struggle to move fast and meet evolving consumer demands due to:
- Compliance mandates
- Ever-changing requirements
- Mergers and acquisitions
- System complexities
- Internal politics
- Shift in demographics
Our vision
To be the driving force behind the world’s most meaningful customer experiences.
Our solutions make it possible for organizations to continuously and automatically create and deliver meaningful interactions when it matters most – consistently across all channels.
Our mission
Together, we focus on delivering solutions that create relevant and personalized interactions.
Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Our solutions make it possible for organizations to continuously and automatically create and deliver meaningful interactions when it matters most – consistently across all channels.
Quadient has a proven track record for developing, deploying, and supporting dependable solutions. We understand the trends in the market, listen to customers, and respond with relevant innovation. Every year, Quadient turns approximately 8 billion business interactions into meaningful, personalized experiences.
EPIC. Together.
We spelen allemaal een rol in het succes van onze strategie en ons merk. Bij Quadient blijven we trouw aan onze waarden, elke dag en in alles wat we doen , om de belofte van ons merk op de markt te brengen: de verbinding tussen mensen en wat ertoe doet te vergemakkelijken.
'EPIC. Together.' zijn betekent dat we samen verandering aangrijpen en stimuleren om onze klanten beter van dienst te zijn als één uniforme organisatie. Het wil zeggen dat we vol passie dingen doen en ideeën tot leven brengen. Het betekent dat we het goede voorbeeld geven door voortdurend te innoveren en intensief samen te werken. En tot slot betekent het ook dat we verder kijken dan ons eigen team en ons inzetten voor ons bedrijf, onze klanten, partners en de gemeenschap.
Dat zijn de EPIC-waarden die we nastreven.
We are EPIC together
Enpowerment
Passion
Inspiration
Community
We are adventurous, creative, and open-minded.
We embrace and drive change.
We act with knowledge, trust, and confidence to better serve our customers.
