SMB - Business Services
Single source, multiple delivery methods
Many business service organizations continue to rely on manual, labor intensive, document processing with limited visibility, transparency and integrity. Now more than ever, companies, like yours, are rethinking how they manage and send critical customer communications like invoices, contracts and more.
Designed to meet the needs of businesses with legacy systems and processes in place, Quadient’s suite of best-in-class software and hardware solutions enable you to respond and adapt quickly to changing regulations and rising customer demands to help you meet challenges now and in the future. .
Replace inefficient, manual processes
Reduce the time it takes to prepare customer communications while ensuring document integrity and security.
Impress Automate eliminates repetitive manual tasks, enabling skilled employees to focus on higher-value tasks. Automating your document preparation and distribution process reduces your exposure to potential errors and risks - such as misdirecting documents to the wrong customer. When used with mailing equipment, such as a folder inserter, the solution manages pre-set business rules based on specific customer criteria to ensure the right document goes into the right envelope.


Offer digital delivery through a branded document portal
Send critical customer communications through an eco-friendly, branded and secure document portal. Impress Portal makes it easy for you to offer customers digital delivery as well as promote your corporate identity. Impress Portal speeds up the document delivery process by replacing paper-based communications, saving you money on postal costs and mailing supplies, while enabling faster response, and accelerating cash flow.
Centralize critical communications
Leverage your existing infrastructure and optimize efficiency by centralizing ad hoc mail. Impress Dispatch consolidates desktop communications from multiple office locations and is ideal for organizations with an on-site and a remote workforce.
Users simply prepare outgoing ad hoc documents and send them directly from their desktops to a centralized mail production center or to your customer's dedicated, secure document portal.


Extend your delivery offering
Quadient Parcel Locker Solutions differentiate you from the competition by equipping you with the tools you need to create new and innovative delivery and return options for your customers. Parcel lockers enable you to add additional services, such as PUDO point delivery, to support growing parcel volumes from C2C businesses, such as Ebay, and C2B services for customer returns.
Carrier agnostic
Quadient’s network of parcel lockers are carrier-agnostic, meaning a variety of delivery carriers may utilize our machines. This creates an extensive distribution network that provides convenient delivery options for logistics providers and customers.

Scalability to match your business
Add additional locker columns or modules to match your growing parcel volumes, thanks to effortless locker scalability. Locker sizes within each module can also be configured to match the parcel traffic received at your location.