Quadient AR's main dashboard provides you with a complete overview of your AR situation.

The collection KPIs include:

• Current and Outstanding Invoices
• Days Sales Outstanding (DSO)
• Average Days to Pay (ADP) trends
• Current vs. Overdue invoices
• Cash Flow Prediction
• Email Reminders Overview
• Daily Cash Collected over a specified time horizon

Simply put, a collections workflow is a communication tool that automatically sends correspondence to your customers based on the credit and collections stage of the invoice (ex. current, soon to be due, overdue). It can also send internal correspondence, keeping stakeholders informed about the AR collections process. Quadient AR’s collections workflow lets you...

The collection KPIs include:

• Automatically include the sales team in correspondences
• Receive notifications when emails have not been opened
• Alert AR/collections team when to call specific customers
• Automatically include a PDF of all open invoices via email to customers

Absolutely. Quadient AR has a REST API that exposes the most commonly used capabilities for interacting with Quadient AR. Invoices, credit memos, payments, customers, and contacts all sync directly from the source accounting or billing application. This allows the business to seamlessly connect all business applications and CRM technologies to provide a unified collections automation experience for the customer.

Yes, Quadient AR pulls all invoice details (customer data, open/closed invoices, payments, and billing contacts) through our seamless integration. Quadient AR automates follow-up on your accounts receivable process using your invoice due dates. We provide in depth analytics on your accounts receivable collections process to quantify how your collection times and DSO are improving. By uploading billing contacts from the source ERP/Billing system to Quadient AR, we provide users with CRM functionality to log and track all customer communication.

Quadient AR leverages machine learning technology to predict payment behavior, helping collections teams focus on the accounts that are most at-risk. Predictive analytics also provide transparency for the finance team into cash flow forecasts and expectations.

Yes. Quadient AR provides the ability for your customer to pay their invoices through our customer statement portal. Your customers can access the portal through a statement link, select the invoices they want to pay, and then select their payment method (credit card or ACH).

In addition, the statement portal allows customers visibility into outstanding invoices and payments that have been applied to closed invoices.

Quadient AR integrates into industry leading ERP and billing solutions, including Oracle’s NetSuite and Cloud platforms, Sage Intacct, SAP Business One, Acumatica, QuickBooks Online (QBO), Zuora, Recurly, Enmark Systems, Plex, and Salesforce. And we’re always adding more.

Quadient AR pulls AR information from your accounting, ERP, billing, and CRM applications, and consolidates it all in one place. Within Quadient AR, you can log calls, make notes and track activity in detail. That means you can
with Quadient AR, everyone is on the same page – you and your team can communicate easily. And automated notifications allow you to keep everyone on track, turning your AR team into your Customer Success team.

• Easily review account correspondence
• Review disputes in one location
• Send one off emails to clients
• Review internal and external client details
• Escalate problem accounts internally with ease

Yes, we support multi-currency.

We serve companies in more than 20 countries worldwide, spanning five continents. We have multi-language and multi-currency capabilities, and we’re adding more all the time.