CCM Platform Consolidation
Achieve agility
Seamlessly integrate with data sources, complex legacy and core systems to create personalized communications delivered across all channels.
Quadient Inspire enables you to create and deliver personalized, compliant customer communications across all channels and all devices, from one centralized platform. It facilitates collaboration, integration, and connections that aren’t possible with disconnected project, line-of-business, or channel-based approaches.
Our powerful migration technology applies artificial intelligence, machine learning, and natural language processing to the time-consuming problem of retiring legacy customer communication systems, saving thousands of person-hours.
Eliminate duplication of efforts across departments and channels
Over the years, your organization has accumulated stacks of technology that are:
- Channel-specific
- Business-specific
- Department-specific
For many organizations this has resulted in high costs associated with the duplication of efforts across departments, channels, and business / technology silos, increased compliance risk, brand inconsistency, high upgrading and maintenance costs and a poor customer experience.
Migration simplification
Our powerful migration technology uses artificial intelligence, machine learning, and natural language to remove thousands of person-hours from migration projects. Our innovative technology and approaches have reduced analysis time by 99%, while shrinking migration projects by 50% or more across multiple industries.
Complimentary Madison Advisors Report:
Platform Consolidation Made Easy with InspireXpress
One platform, unlimited channels
Quadient Inspire, our leading customer communications management (CCM) platform, enables you to create and deliver personalized, compliant customer communications across all channels, from a single centralized platform. It facilitates collaboration across the business, integration within your existing technology ecosystem, and connections that aren’t possible with disconnected business, project or channel-based approaches.
High return on maintenance (ROM)
At Quadient, we are committed to providing our customers with a high return on maintenance. With major product releases approximately every 20 months, and the largest CX-focused R&D team on the planet, Quadient routinely delivers meaningful innovation that enables you to meet the evolving needs of your customers and deliver against your CX transformation goals.
