Delivering a World Class Accounts Receivable Experience

Perhaps at no time in history has delivering a great customer experience become more crucial to business success than it is today. It’s important to remember that the customer experience is a holistic view of a customer’s relationship with a brand, not just something that happens at the point of purchase or via the contact center.
Written in collaboration with CX Expert and Author, Annette Franz, this eBook provides a foundation for which to design and deliver a best-in-class accounts receivable experience.
In this eBook, you’ll learn:

How to identify critical customer touchpoints or ‘moments of truth’
Where the customer experience breaks down in the AR journey
The most challenging aspects of AR management, and how to overcome them
Why a single source of truth is critical to delivering an exceptional AR experience
How improved customer experience can lead to more profit, and happier employees DOWNLOAD THE EBOOK TODAY!  DOWNLOAD NOW